Car Buying Part 2 – Into the Devil's domain.
Last time I covered the basics of going with a broker. I hope many of you found that advice useful. Now, I’m going to cover a few basics of buying a new or used car from a car dealership. (I’m not into leasing because, well, I’ve never leased. It’s just never been the right option for me, so I couldn’t offer you great advice on something I’ve never done myself.)
Now I must point out that I really only am covering basics here. I could write a book about buying a car from a dealership, and many qualified professionals have already done so. That’s why I’d choose a broker over a dealership haggle. But, I didn’t have the broker option last time for one simple reason: My car died on me and I needed a new one ASAP. That’s when a broker falls down on doing it yourself. You can’t play the waiting game if you have no car to drive. So, once more into the Devil's domain I ventured. And here’s what advice I have to offer on that subject, in 10 simple steps.
1. Research, Research, Research
I was lucky. When my old car kicked the bucket, I had already done my research. I knew I wanted a 2007 Civic Coupe, I knew the specs I wanted, and knew the price I was going to pay. I was armed. I recommend you do the same. Do yourself a favor and go into a dealership with the car you have in mind bolted deeply in your head.
There are many ways to research a car. Use Kelley Blue Book and Edmunds.com. They are worth their weight in gold. Is an LX better than a DX, or is the extra cost not worth it? Do you need good fuel economy, or rear, front, or all wheel drive? What exactly do you need? Spend weeks on this, really. There is no such thing as a good impulse buy when it comes to a car.
2. What Can You Afford?
When you find the car you want, find out its TMV, also known as true market value. You can find more about that at Edmunds.com
This is basically what people are paying for that car across the country, taking into account dealer incentives, seasonality, and so on. This is a great place to start. On no account do you want to pay MORE than the TMV. Ideally, you’re going to use this as a figure to drive the price down. I managed to get my car for well under the TMV, and that price was way, way under the sticker price on the car. What is sticker price? Well, that’s the pie-in-the-sky amount you see on the window that the dealer is hoping you’ll pay. And you will, if you’re known as a “laydown.” A good car salesman knows a laydown after just a few minutes (or sometimes less). A laydown will basically say all the wrong things, come armed with no research, reveal how much they want to pay immediately, reveal their trade-in, and so on. DON’T be a laydown. So, bearing all that in mind, you now know what you want, and what you are willing to pay. Next, the trade-in.
3. Trading In Your Old Car
So, most of you will have a trade-in. If you can, make sure this is paid off. You see those ads saying “I’ll pay off your trade no matter what you owe?” Of course he will. You can owe $28,000 on a car worth $35,000. He doesn’t care. All the dealer wants is your name on the dotted line. So, he’ll take in your car, pay off your trade, and apply that huge figure to the balance of your new car. Guess what. Now that nice little car you had your eye on just doubled in price. Ouch.
Even if you only owe a few thousand, get it paid off. It puts you in a much better place at the negotiating table. Now, you also need to get the fair value of this car. Kelley Blue Book is a great resource. They have a tool for estimating the fair trade-in value of your car. And by fair, that means be honest. When you fill out the form, don’t say your car is in "excellent" condition if it has a few dings and needs a new transmission. The dealer’s no fool. Get the real trade-in value, and write that down. Take NO LESS than that. And above all, never mention your trade-in until you’ve done the deal on the new car. Mentioning this first puts you in a position of weakness.
4. Financing Ahead of Time
If you can, get yourself pre-approved for a blank check auto loan. This gives you so much power at the closing table, I can’t tell you how cool this is. You’re not at the mercy of dealer offers, and best of all, you know exactly how much you’re approved for. Most financial institutions will do it, I used a credit union. They have excellent rates and you already know them if you use a bank you’re familiar with. Also, know what your credit score is. That lets you know what kind of APR you’re going to get if you do decide to go with a financing offer from the dealer. I’ve never paid more than 6.5% APR. Last time, it was 5.75%.
So, you’ve done the research, got the cash, know what you want, and what you’re willing to pay. You even know the price of your trade, down to the last cent. You’re ready. (I’d say at this point, wait until the ideal time to buy a car — ideally, just before delivery of the new year's cars. But, as most of us can’t wait for one specific month in the year, let’s move on.)
5. The Dealership, the Sales Staff, the Horror
I hate dealerships. I really do. It’s all a complete façade. You want to walk away with a car for peanuts, the dealer wants you to go bankrupt on a compact car with a rubberband engine. But, this is where you can knuckle down and get the deal.
First, walk into the dealership armed with your folder, filled with research and cold, hard facts and figures. That tells them straight-away that you are no laydown. Bingo. Stage one complete. Now, choose your vehicle. You know it. You’ve seen it before. Hopefully, you’ve even test-driven it a couple of times on previous occasions and walked away (good for you…this has the dealership dangling on a hook for your business). Now, you’re ready to say those immortal words “I think I’d like to buy this car.” At this point, you’ll get escorted to the "table" and this is where battle commences. You’re going to hear things like "What can you afford as a monthly payment?” or “Well, your trade-in isn’t quite up to scratch.” Here, I present you with the golden rule…
6. If In Doubt, Walk Out
Seriously, this is a dealership’s Achilles heel. The second you mention that you’d like to think about it, and stand up, they freak. You’re almost a sale. You’re almost a big, fat, juicy commission check. There’s no way you’re leaving. And this is when the tables turn back to your favor.
Be firm. Before they throw a whole bunch of mumbo jumbo handling fees and so forth at you, ask to see the INVOICE price of the new car. That’s the price they paid for the car, and by law they have to show it to you. Check as well. Make sure they’re not showing you an invoice for a souped-up version of the car you’re buying. If you’re buying a used car, you should already have the figure from your research at Kelley Blue Book. Either way, once you have that figure you know you’re not going to pay much more. Remember, don’t talk about a trade-in. Wait until you’ve agreed on a price, not based on a monthly payment but on a final, everything included, sale price. When that’s good and you feel good, then mention your trade. And you don’t say yes until you get what you want. You’re being reasonable, because the price you want is a good $2,000–$3,000 less than what the dealer will sell it for. That’s a nice profit. Add that to the small profit they’ll make from the car they sell you, and they’ve done quite nice for a few hours work.
7. The Salesperson Is Not Your Friend
A few times, I’ve had scenarios where a salesman has gone back and forth between myself and his boss, struggling on my behalf to get my payment down by a few thousand dollars. It’s bunk. Total bunk. He’s probably going in there to talk about the weather, or last night’s ball game, or what a sucker he has for a client right now. If you get the sense that you’re being taken for a fool, refer to the step aboe. There is more wooden acting going on here than in a bad soap opera.
8: Deal’s Done: Off to Financing Hell
Yikes. Another table. Another set of papers. And yet more ways to get screwed. Only this time, you’re dealing with a person who is a phenomenal bean-counter. It’s the job of this person to add everything possible on to the sale of the car. Extra warranties, GAP insurance, clear bras, tinting, rust-proofing, alien-avoidance-radar, you name it, they’ve got something to sell.
In my opinion, take nothing. All of these you can find yourself from great institutions at much less than what the dealer will charge. They mark these up by an enormous amount. You know what you want to pay, and with the unavoidable addition of dealer handling fees and sales tax, that’s all you will pay. If you have a blank check, sign it and hand it over. If not, you know your credit score so you know what kind of APR is coming to you. Feel good? Sign the papers. Don’t feel so good? See above and walk away. You can come back another day, after you’ve had time to think it over. Until you sign, you are liable for nothing.
9. Check Your Vehicle
Whether new or used, give your car a thorough going over before you leave the dealership. It’s amazing what shows up in daylight, after the car has been detailed. If you’re not happy with anything, make it known. The dealership will have to take care of it. Remember, this is a big purchase. Most likely the second largest after your home. So, just like a walkthrough before you move in, give your car that final once-over. Now, you’re ready to drive off home. It’s been a few hours, you’re a little older and a little greyer on top, but you did great. Now you can see why choosing a broker is preferable.
Go home, put your feet up, grab a cocktail or a nice fat cup of tea and pat yourself on the back. You have walked into the Devil’s domain and came out smelling of roses. Most people don’t. I know it took a long time to cover this, but it was worth it. And as I always say, IF IN DOUBT, WALK OUT. That’s your biggest bargaining chip. Happy motoring, folks.
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