Submitted by Julie Rains on August 23, 2007 - 07:26.
Though I think it is fine to talk with the shipping company -- I'll clarify something about shipping. Whoever hires the shipping company is the responsible party; this case is slightly more complicated with pick-up, etc. But in general if Amazon or whoever hires UPS to be its shipping agent, then Amazon is accountable for the shipping. If Amazon authorizes the pick-up and will pay the tab, then Amazon is accountable, again, for the shipping. If there is damage in the shipping process, then Amazon needs to settle that with its shipper.
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shipping
Submitted by Julie Rains on August 23, 2007 - 07:26.
Though I think it is fine to talk with the shipping company -- I'll clarify something about shipping. Whoever hires the shipping company is the responsible party; this case is slightly more complicated with pick-up, etc. But in general if Amazon or whoever hires UPS to be its shipping agent, then Amazon is accountable for the shipping. If Amazon authorizes the pick-up and will pay the tab, then Amazon is accountable, again, for the shipping. If there is damage in the shipping process, then Amazon needs to settle that with its shipper.