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Consumer Justice

Submitted by Terrie on February 4, 2008 - 06:05.

Fantastic Plastic may be appealing to some, but I prefer saving and paying cash. I used Paypal to pay for something on the internet. After several attempts to contact the company I made the purchase from, by phone and emails, I finally resorted to Paypal. They investigated, found in my favor, and then "regretted" to inform me that they were unable to obtain my refund. That makes me a lot skeptical about dealing with them to pay for things. Since then, I have sent unanswered emails again to the company I bought the software from and, to date, have still not had a reply. Where does one turn to now. It seems like a futile effort to keep trying to get my money back. It was less than a $50 purchase.

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