Wise Bread | Personal Finance and Frugal Living Forums

Interesting article about the obvious differences between generic and big name manufacturers. I have an issue to put to light, however.

I must say that is rather irresponsible to advise your readers to "If it fails, you take it to a store that carries it and politely explain your problem and ask if there is a way they can help you."

As someone who toiled in retail during college, I can say that you were hated by my ilk. Why in god's name would you think its cool to come into retail stores and blab about your problems instead of working through the manufacturer. That you expect retail employees to do the work of packing and shipping your box to the manufacturer through the exact same process that consumers have to use is evident that you are not qualified to give good advice on consumer advocacy or money saving strategies.

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