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My wife and I are big fans of Lipton's Diet Green Tea.
A few weeks back we purchased a couple bottles that had a very weird taste to it. The tea almost tasted dirty. We couldn't decide if it was the flavoring gone bad or maybe the water.
Either way I contacted Lipton and within a week they had sent me four coupons for free products.
They basically redeemed the cost of the original bottles and gave us two bottles for free.
Now I'm completely satisfied and back drinking my Lipton tea.

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