I found that I get better results emailing my complaints to corporate headquarters via their respective websites afterwards rather than confronting someone at the counter. I've worked in retail jobs before and I know what it's like behind the counter. Use a neutral, courteous tone in your email for best results and provide details like date, time, and a complete description of the incident. McD's sent me free meal coupons for a bad service complaint and I got free movie tickets for a projectionist's mistake at my local theater.
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Submitted by eigafan on April 3, 2008 - 03:52.
I found that I get better results emailing my complaints to corporate headquarters via their respective websites afterwards rather than confronting someone at the counter. I've worked in retail jobs before and I know what it's like behind the counter. Use a neutral, courteous tone in your email for best results and provide details like date, time, and a complete description of the incident. McD's sent me free meal coupons for a bad service complaint and I got free movie tickets for a projectionist's mistake at my local theater.