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Eye contact

Submitted by Matt on April 3, 2008 - 06:22.

One really easy thing to do, especially in the drive through, is to look the person in the eye with a smile. The natural thing is to hand them the credit card or cash and say an obligatory "thank you" without looking up, so it does take a conscious effort for about one second. But it adds a personal touch to your contact with the person.

Fast food jobs are not fun, and I've noticed the surprise in some people's faces when giving them this small, but appreciated, bit of attention.

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