I'd always taken it to the dealership before for service. This time, they charged me $1400 for a 90,000 mile treatment. I paid it but two days later I had a wheel well come loose and the car had trouble starting. Took it back to the dealership and they asked for another $1000 to fix these issues, including $100 for some part that they told me was the "at cost" price.
Took it to some small dealer and they charged me $200 to fix everything. They bought the part from the exact same dealership I went to. I even heard them order it on the phone and the price was $25.
Lesson learned, dealerships suck! Find a small shop you trust and you'll never go back to a dealership again. Don't assume you're getting good service just because you're at an "authorized dealer".
1
Similar situation
Submitted by 60 in 3 on June 14, 2007 - 14:40.
I had an issue with my car recently.
I'd always taken it to the dealership before for service. This time, they charged me $1400 for a 90,000 mile treatment. I paid it but two days later I had a wheel well come loose and the car had trouble starting. Took it back to the dealership and they asked for another $1000 to fix these issues, including $100 for some part that they told me was the "at cost" price.
Took it to some small dealer and they charged me $200 to fix everything. They bought the part from the exact same dealership I went to. I even heard them order it on the phone and the price was $25.
Lesson learned, dealerships suck! Find a small shop you trust and you'll never go back to a dealership again. Don't assume you're getting good service just because you're at an "authorized dealer".
Gal