When stores make pricing mistake in your favor, do you correct them? - Page 2

kav122 · 01-11-2008, 10:59 AM

[quote=Jon;7524]I found myself in role model mode for 10 and 11 year olds and guilt began settling in, like I was teaching them to be dishonest QUOTE]

I always try to do what I think is best, too, and even though it seems like it wouldn't really matter to the store, I do what is right. And you are right in saying, that when you "always do the right thing" you have a lot of errors in your favor. In just the past couple of weeks I got undercharged at a store, an extra $50 at the bank, given wrong change in my favor at the movie store. My son is only 11 1/2 months, but I read that if you want to raise honest and good kids, you have to be honest and good--even when they aren't watching. I believe that.

Emily · 01-11-2008, 11:52 AM

Quote:

Originally Posted by soupkitchen96

Then you would be the last person to benefit from the steal.

What is the biggest savings you ever received from a mis-price?

I don't think "benefit" is quite the correct word. When the stores lose money, we all lose ultimately. No, they're not going to go out of business; they're going to add a penny to the price here and there until they recoup their costs. And then once the costs are recouped, you're used to paying the higher price.

My most amusing incorrect sign thus far has been the one that advertised brand-name bread at 2/$3 with grocery store card. Regular price 2/$1.79 (Obviously the regular price should have been $1.79 each)

My biggest savings received came from a BOGO sign on IQF chicken breasts. Not only was the chicken no longer on sale, but the sign didn't have the "limit X free" statement on it, so I was able to stock up.

purplefdu · 01-13-2008, 04:48 PM

I have always asked that a store honor the sign as is law in my state. I do not normally stock up if I know it is a mistake, but I don't not buy because of it. I don't normally pull the sign as I've had an issue with clerks accusing me of finding them under shelves.

I have got a video game for $20 off (marked wrong in 4 palces by Best Buy) and 40-70% of the value of other items depending on what the sale was supposed to be.

Emily · 01-16-2008, 08:44 AM

Quote:

Originally Posted by purplefdu

I have always asked that a store honor the sign as is law in my state. I do not normally stock up if I know it is a mistake, but I don't not buy because of it. I don't normally pull the sign as I've had an issue with clerks accusing me of finding them under shelves.

I have got a video game for $20 off (marked wrong in 4 palces by Best Buy) and 40-70% of the value of other items depending on what the sale was supposed to be.

That's still a store error: they're supposed to pull and dispose of old signs, not tuck them under the shelving as they restock.

rstlne · 01-16-2008, 08:58 AM

Take a look at the big picture: Do you want to live in a world where if you let your guard down and make a mistake, someone will immediately rip you off? We all make mistakes. Sometimes, I'll overpay or forget/misplace something and I would hope that someone else will point it out and return it instead of just taking it. Sure, a small error won't mean much for the store in the long run, but it means a lot when it comes to upholding the values we hope will prevail in society.

Megan · 01-16-2008, 09:06 AM

I don't know that I would bring up a low price, but I do always return extra change that I'm given. If an item rings up at less than I expected, then I just smile at my good fortune. I've been in stores where something has rung up lower than it should and the clerk will comment on it and then say "But we have to honor it!"

briank · 01-16-2008, 09:22 AM

If I notice while I'm at the register, I'll definitely bring it up. If I'm looking at the receipt in my car or at home, it's usually tough luck for them.

indieretailer · 01-16-2008, 01:45 PM

I'll always bring it to their attention. The expectations vary depending on the store however.

For example, if I'm in a small mom & pop shop, I'll bring it to their attention and not expect them to honor the "discount". Sometimes they will, sometimes not. Even though the law requires them to honor it, I don't insist.

However, I do expect the larger chains to be a bit more diligent in their pricing. I'm not nearly concerned as much for their losses as their pricing accuracy fluctuates more toward erring to their benefit. I still bring it to their attention so that they can correct the mistake, but I feel the discount should be honored. The best "deal" I received from such an error was a full rack of cooked ribs from CostCo for $1.98 (I think they were supposed to be $11.98).

Change back is a different story. That's more of a personal error that could get a clerk in a good deal of trouble and quite frustrating when trying to balance at the end of their shift. I always, always, give it back.

Annie · 01-16-2008, 03:49 PM

When it's a store error, I won't say anything, honestly. Like, if something has been tagged with the wrong sticker, I won't make a peep. However, if it was very obviously a human mistake, like when someone hands me the wrong change, I'll say something.

boba1212 · 01-16-2008, 04:14 PM

This sometimes happens in grocery stores. Most of the time, it was a <$1 difference but one time I was buying cherries and the scale was broken at the register. The checkout kid decided to randomly price them at $1/lb. I choked because they were about $5/lb in real life, and I actually jokingly said to him, "Those are some bargain price cherries!" He shrugged and continued on so I also went on my merry way.

01-13-2008, 04:48 PM	#13
purplefdu Senior Member Join Date: Jan 2008 Location: Eliot, ME USA Posts: 538 Reputation: (27)	I have always asked that a store honor the sign as is law in my state. I do not normally stock up if I know it is a mistake, but I don't not buy because of it. I don't normally pull the sign as I've had an issue with clerks accusing me of finding them under shelves. I have got a video game for $20 off (marked wrong in 4 palces by Best Buy) and 40-70% of the value of other items depending on what the sale was supposed to be. __________________ Homeward Bound Puppy Blog&Personal Blog best general coupon site & organic grocery coupon help

01-16-2008, 09:06 AM	#16
Megan Senior Member Join Date: Dec 2007 Posts: 308 Reputation: (63)	I don't know that I would bring up a low price, but I do always return extra change that I'm given. If an item rings up at less than I expected, then I just smile at my good fortune. I've been in stores where something has rung up lower than it should and the clerk will comment on it and then say "But we have to honor it!" __________________ Counting My Pennies

01-16-2008, 01:45 PM	#18
indieretailer Member Join Date: Jan 2008 Location: San Diego Posts: 71 Reputation: (11)	I'll always bring it to their attention. The expectations vary depending on the store however. For example, if I'm in a small mom & pop shop, I'll bring it to their attention and not expect them to honor the "discount". Sometimes they will, sometimes not. Even though the law requires them to honor it, I don't insist. However, I do expect the larger chains to be a bit more diligent in their pricing. I'm not nearly concerned as much for their losses as their pricing accuracy fluctuates more toward erring to their benefit. I still bring it to their attention so that they can correct the mistake, but I feel the discount should be honored. The best "deal" I received from such an error was a full rack of cooked ribs from CostCo for $1.98 (I think they were supposed to be $11.98). Change back is a different story. That's more of a personal error that could get a clerk in a good deal of trouble and quite frustrating when trying to balance at the end of their shift. I always, always, give it back. __________________ Jennifer (and John) www.DollarCardMarketing.com - Customized $100 Dollar Bill drop cards for your business.

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01-11-2008, 10:59 AM	#11
kav122 Senior Member Join Date: Dec 2007 Location: Minneapolis, MN Posts: 510 Reputation: (238)	[quote=Jon;7524]I found myself in role model mode for 10 and 11 year olds and guilt began settling in, like I was teaching them to be dishonest QUOTE] I always try to do what I think is best, too, and even though it seems like it wouldn't really matter to the store, I do what is right. And you are right in saying, that when you "always do the right thing" you have a lot of errors in your favor. In just the past couple of weeks I got undercharged at a store, an extra $50 at the bank, given wrong change in my favor at the movie store. My son is only 11 1/2 months, but I read that if you want to raise honest and good kids, you have to be honest and good--even when they aren't watching. I believe that.

01-16-2008, 08:58 AM	#15
rstlne Senior Member Join Date: Jan 2008 Location: New Jersey Posts: 364 Reputation: (115)	Take a look at the big picture: Do you want to live in a world where if you let your guard down and make a mistake, someone will immediately rip you off? We all make mistakes. Sometimes, I'll overpay or forget/misplace something and I would hope that someone else will point it out and return it instead of just taking it. Sure, a small error won't mean much for the store in the long run, but it means a lot when it comes to upholding the values we hope will prevail in society.

01-16-2008, 09:22 AM	#17
briank Junior Member Join Date: Jan 2008 Location: San Francisco Bay Area Posts: 6 Reputation: (10)	If I notice while I'm at the register, I'll definitely bring it up. If I'm looking at the receipt in my car or at home, it's usually tough luck for them.

01-16-2008, 03:49 PM	#19
Annie Member Join Date: Jan 2008 Posts: 57 Reputation: (10)	When it's a store error, I won't say anything, honestly. Like, if something has been tagged with the wrong sticker, I won't make a peep. However, if it was very obviously a human mistake, like when someone hands me the wrong change, I'll say something.

01-16-2008, 04:14 PM	#20
boba1212 Member Join Date: Jan 2008 Posts: 75 Reputation: (10)	This sometimes happens in grocery stores. Most of the time, it was a <$1 difference but one time I was buying cherries and the scale was broken at the register. The checkout kid decided to randomly price them at $1/lb. I choked because they were about $5/lb in real life, and I actually jokingly said to him, "Those are some bargain price cherries!" He shrugged and continued on so I also went on my merry way.