When stores make pricing mistake in your favor, do you correct them?

soupkitchen96 · 01-03-2008, 04:25 AM

Have you ever seen a price listing in a store or an online shop that is obviously too low to be true? If you are able to get away with buying that product would you tell the store honestly that they are charging you too much?

I think when it is a small item I would just keep quiet. If it seems like someone might lose their job over the mistake, then I'll be honest and won't take advantage of the situation.

imagine girl · 01-03-2008, 04:36 AM

Supermarkets often make checkout mistakes in their favor. But they rarely chase me down in the parking lot to give me my money back.

Emily · 01-03-2008, 05:13 AM

I bring the error to the manager-on-duty's attention so they can correct the price in the system. I do NOT offer to pay the price difference, and I've never been asked to.

Conversely, if I see a sale sign that I know isn't correct (for example, advertising a BOGO that was in last week's sale paper), I pull the sign and bring it to the front with me. They have to honor the sign, so I get the item at the BOGO price, *and* they usually thank me for pulling the sign.

soupkitchen96 · 01-04-2008, 01:15 AM

Quote:

Originally Posted by Emily

I pull the sign and bring it to the front with me.

Then you would be the last person to benefit from the steal.

What is the biggest savings you ever received from a mis-price?

Three Boys and Me · 01-04-2008, 05:28 AM

My grandmother once was given back $0.50 too much in change at the grocery store. She told the employee checking her out and gave the money back. When she walked out into the parking lot, a dollar bill blew across the parking lot and stopped on her foot. I always think of that story and what my grandma would do when I notice a mistake in my favor.

Rebecca · 01-06-2008, 05:21 AM

I'm ashamed to say I wouldn't tell the cashier. One time I returned a library book and I knew I had to pay about $25 in overdue fines. When I got to the counter, the girl told me I owed something ridiculously low - like $2. I corrected her and told her that I actually owed much more. When she realized her mistake I was kind of hoping she'd cut me a little slack but she didn't. Ugh. I didn't mind (well, ok, I did a bit) shelling out the $$$ for my local library because its my local library. But I'd have a hard time giving money back (even though it wasn't mine) to Walmart.

VaranusK · 01-07-2008, 03:30 PM

depends... on small shops I always tell them, and return the correct change if wrong. However for large ones I do not really care... they are making enough to be affected by a small mistake.

Michelle Dawn · 01-07-2008, 05:40 PM

At Shoppers Drug Mart they have a policy -If they accidentally charge you the wrong amount on an item (too high or too low) you get it for free. I've benefited from this a few times

Gootsy · 01-10-2008, 09:56 PM

Well today at the library the lady was going to scan in a DVD for me (PRIDE and Prejudice) that I didn't request/want. I imediately said, "Wait that's not mine!" before she could scan it.

So I guess that means I'd tell the store... Oh wait but later this happened.

We were in line to the movies, my friend had a free ticket to famous players, and I was paying. But when the cashier handed me my card and change, she also left the free ticket right beside the card.

I wasn't thinking and we were in a rush (so was cashier she had already moved to next person), so I picked it all up, and 3 steps later as I'm putting my scene card into my wallet, I realize what's happened.

I didn't go back and return the ticket. Does this mean I'm going to hell?

Jon · 01-11-2008, 09:06 AM

I've been known to keep my mouth shut when an error is in my favor, but have changed my tune in recent years. When my girlfriend and her boys moved in, I found myself in role model mode for 10 and 11 year olds and guilt began settling in, like I was teaching them to be dishonest. It came to an end altogether when I was being run up for some sandwiches and the cashier was chatting away, totally forgot to ring in two of the sandwiches. I paid, walked out and the older one said "oh, look, she FORGOT to charge you. We win!". I went back in and paid immediately. Since then I alert them to any errors I notice whether through a pricing mistake, not ringing something or the change I'm given. And naturally, since my decision to absolutely not take advantage, I get too much change pretty often, it seems.

01-03-2008, 04:25 AM	#1
soupkitchen96 Member Join Date: Dec 2007 Posts: 51 Reputation: (11)	When stores make pricing mistake in your favor, do you correct them? Have you ever seen a price listing in a store or an online shop that is obviously too low to be true? If you are able to get away with buying that product would you tell the store honestly that they are charging you too much? I think when it is a small item I would just keep quiet. If it seems like someone might lose their job over the mistake, then I'll be honest and won't take advantage of the situation.

01-04-2008, 05:28 AM	#5
Three Boys and Me Junior Member Join Date: Jan 2008 Location: St. Louis Posts: 3 Reputation: (10)	My grandmother once was given back $0.50 too much in change at the grocery store. She told the employee checking her out and gave the money back. When she walked out into the parking lot, a dollar bill blew across the parking lot and stopped on her foot. I always think of that story and what my grandma would do when I notice a mistake in my favor. __________________ Heather

01-07-2008, 05:40 PM	#8
Michelle Dawn Member Join Date: Jan 2008 Location: C-Town, PEI, Canada Posts: 68 Reputation: (10)	At Shoppers Drug Mart they have a policy -If they accidentally charge you the wrong amount on an item (too high or too low) you get it for free. I've benefited from this a few times __________________ Meet me at FRUGAL PARENTING "A wise man should have money in his head, but not in his heart" (Jonathan Swift)

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01-03-2008, 04:36 AM	#2
imagine girl Member Join Date: Dec 2007 Posts: 53 Reputation: (12)	Supermarkets often make checkout mistakes in their favor. But they rarely chase me down in the parking lot to give me my money back.

01-03-2008, 05:13 AM	#3
Emily Junior Member Join Date: Dec 2007 Posts: 29 Reputation: (10)	I bring the error to the manager-on-duty's attention so they can correct the price in the system. I do NOT offer to pay the price difference, and I've never been asked to. Conversely, if I see a sale sign that I know isn't correct (for example, advertising a BOGO that was in last week's sale paper), I pull the sign and bring it to the front with me. They have to honor the sign, so I get the item at the BOGO price, and they usually thank me for pulling the sign.

01-06-2008, 05:21 AM	#6
Rebecca Member Join Date: Jan 2008 Posts: 96 Reputation: (32)	I'm ashamed to say I wouldn't tell the cashier. One time I returned a library book and I knew I had to pay about $25 in overdue fines. When I got to the counter, the girl told me I owed something ridiculously low - like $2. I corrected her and told her that I actually owed much more. When she realized her mistake I was kind of hoping she'd cut me a little slack but she didn't. Ugh. I didn't mind (well, ok, I did a bit) shelling out the $$$ for my local library because its my local library. But I'd have a hard time giving money back (even though it wasn't mine) to Walmart.

01-07-2008, 03:30 PM	#7
VaranusK Member Join Date: Jan 2008 Posts: 66 Reputation: (10)	depends... on small shops I always tell them, and return the correct change if wrong. However for large ones I do not really care... they are making enough to be affected by a small mistake.

01-10-2008, 09:56 PM	#9
Gootsy Senior Member Join Date: Jan 2008 Posts: 236 Reputation: (19)	Well today at the library the lady was going to scan in a DVD for me (PRIDE and Prejudice) that I didn't request/want. I imediately said, "Wait that's not mine!" before she could scan it. So I guess that means I'd tell the store... Oh wait but later this happened. We were in line to the movies, my friend had a free ticket to famous players, and I was paying. But when the cashier handed me my card and change, she also left the free ticket right beside the card. I wasn't thinking and we were in a rush (so was cashier she had already moved to next person), so I picked it all up, and 3 steps later as I'm putting my scene card into my wallet, I realize what's happened. I didn't go back and return the ticket. Does this mean I'm going to hell?

01-11-2008, 09:06 AM	#10
Jon Junior Member Join Date: Jan 2008 Location: Philly suburbs Posts: 3 Reputation: (10)	I've been known to keep my mouth shut when an error is in my favor, but have changed my tune in recent years. When my girlfriend and her boys moved in, I found myself in role model mode for 10 and 11 year olds and guilt began settling in, like I was teaching them to be dishonest. It came to an end altogether when I was being run up for some sandwiches and the cashier was chatting away, totally forgot to ring in two of the sandwiches. I paid, walked out and the older one said "oh, look, she FORGOT to charge you. We win!". I went back in and paid immediately. Since then I alert them to any errors I notice whether through a pricing mistake, not ringing something or the change I'm given. And naturally, since my decision to absolutely not take advantage, I get too much change pretty often, it seems.