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Old 10-14-2008, 08:02 AM   #1
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My friend and me went to buffet restaurant and saw their flyer,it said all buffet were half price.After we finished the meal, the casher charged us full price, and I asked why it wasn't half price as the flyer says, she answered you should go 2 FL to get the half price, first floor buffet was full price.
I was so angry because no one told us when we came in and I filed Consumer Affair right away after I went home.
That is very bad experience, anyone has similar experience?
Becareful with these black-heart restaurant.
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Old 10-14-2008, 09:20 PM   #2
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If it did not have fine print you shouldn't have paid full price. You will most likely never see a refund on the other half. If the person giving you the bill won't see reason ask to speak to a manager, then the store manager. Or maybe use your cell to call the local police non-emergency line to report them.

I can't say we've ever had an issue getting a restaurant to honor their advertised prices or sales. We actually have a bigger issue with quality of service and my husband's steaks come out properly rare. I don't think we've paid full price at a sit down restaurant in almost a year. The lone time his meal was .50 more than the menu, they gave us a $10 gift card instead of just the .50 back. When we went to use that last week they blackened his medium rare steak, so they redid it and took it off the bill. So we spent $10+tip for two meals plus dessert.
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Old 10-15-2008, 01:34 AM   #3
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I can relate to that experience....err
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Old 10-15-2008, 06:03 AM   #4
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I find this to be a trend in some areas of retailing. A large department store often cleverly places a sale item in mixed displays so you arrive at the checkout with a non-sale brand. Another popular technique: brightly colored price tags that look exactly like the sale price tags but are not sale priced, standard in a local drugstore and a supermarket. This type of marketing is on the rise perhaps because consumers usually don't complain.
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Old 10-15-2008, 08:21 AM   #5
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They don't complain because they don't know what a sale price is. Just look at how much crap Walmart moves with their "everyday Low Prices" campaign. I know I wouldn't pay most of those prices any day, let alone everyday.

So when they shirt from the 9.99 sale table rings up at 10.99 they think they misread it, unless they came in just for that sale price. And then oftentimes instead of honoring the sales price like they legally have to usually they try to say it wasn't supposed to be there, its select varieties, etc. I find a quick chat with management will show them you mean business and even if they "do it just this one time" you get you sale price.

Heck we got four packs of Classic Coke in glass bottles for 1.29 one week. They were on an endcap at Target with 2ltr bottles. Only signage was the HUGE 1.29. We grabbed a stocker and asked, and she radioed the front manager that we'd be up with the soda for 1.29. Then she hauled butt to label it right.
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Old 10-24-2008, 01:47 PM   #6
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Quote:
Originally Posted by purplefdu View Post
If it did not have fine print you shouldn't have paid full price. You will most likely never see a refund on the other half. If the person giving you the bill won't see reason ask to speak to a manager, then the store manager. Or maybe use your cell to call the local police non-emergency line to report them.

I can't say we've ever had an issue getting a restaurant to honor their advertised prices or sales. We actually have a bigger issue with quality of service and my husband's steaks come out properly rare. I don't think we've paid full price at a sit down restaurant in almost a year. The lone time his meal was .50 more than the menu, they gave us a $10 gift card instead of just the .50 back. When we went to use that last week they blackened his medium rare steak, so they redid it and took it off the bill. So we spent $10+tip for two meals plus dessert.
Wo, you were luckier than me. So I can report them for calling 911? I did not I can do that, we paid $35 more. The worst thing, they did not give us the receipt because we paid in cash, so that we did not have evidence to make report them.
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Old 11-03-2008, 02:09 PM   #7
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why not report to BBB? Not sure what good calling to cops would do.
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