Small Business Resource Center

5 Ways to Make Your Customers Feel Warm and Fuzzy

Retaining customers is easy when you treat them well. Use these easy, low-cost ideas to make your customers feel extra special.

How to Get Exercise During the Day

Exercise can help you wake up, calm down, and get focused; but it can be hard to schedule. Learn how to fit your workout into your work day.

5 Recurring Charges to Reconsider

From switching your phone service to going partially paperless and more, learn how you can drastically cut recurring costs in your office.

Cultivating Teamwork Excellence

Want to have a great, effective team? Learn how to be a great team leader.

Customer Service Lessons from Nordstrom

Nordstrom's one-rule customer service "handbook" is almost as well-known as the company's excellent reputation with customers. Here's why.

10 Tips from Bootstrapping Entrepreneurs

From finding customers to staying on top of marketing, these tips from experienced entrepreneurs can help you avoid common new-business pitfalls.

Corporate Rules to Unlearn

Working for a large corporation can provide valuable experience, but when it comes to running a small business, following corporate rules could hurt your bottom line.

9 Real Estate Clauses to Watch Out For

If you're planning to lease space for your business, make sure you're aware of all the associated fees — otherwise, you could be in for serious sticker shock.

6 Essential Plans Every Business Needs

Proper planning can be the divider between success and failure for your business. Create these plans to ensure you succeed.

For Superstar Employees, Hire Critical Thinkers

Knowledge and experience are great, but your most valuable employees are the ones who can make considered decisions. Learn how to find them.

Free Advertising: The Magic of Getting Media Attention

Think your business is too boring to snag journalists with a press release? Nope. With a little creativity, any business can get free advertising through PR.

Writing Off Losses on Your Taxes

Paying less in taxes can help take some of the sting out of business losses...as long as you meet the requirements.

The Power of Retargeting

Only a small fraction of visitors who click an online ad make a purchase, but retargeting can help businesses dramatically boost that number.

10 Massive Companies That Crashed in 2010

Every massive organization that sank in 2010 started as a small business. Pay attention to avoid making the same mistakes with your company.

Poor Due Diligence Can Cost Money...and More

It's easy to be enchanted by a good lie, but the consequences can be disastrous. Here's how I learned the hard way to always do my research.

How Sales Has Changed in the Information Age

Customers are doing more of their own research, but are salespeople keeping up? Learn how to attract prospects, nurture leads, and more in the information age.

Who Should Handle Your Business Finances

Many small business owners run all of their own finances, but eventually you'll want to hire professionals. Read this to learn who to hire when.

The Silver Bullet of Cash Flow

There is one sure-fire way to get funding when you start your business: Get paying customers.

Ways to Make Better Use of Your CRM Tools

If you spend a little more time properly maintaining your customer relationship management tools, you can generate a lot more business.

Customer Ideas to Ignore

Your customers' ideas can be your greatest inspiration...or the source of your failures. These ideas are better left at the bottom of the suggestion box.