Special holiday return policies of popular stores
Consumer World compiled a great list of the special holiday return policies of some of the most popular stores such as Amazon, Best Buy, Toys R Us, Wal-Mart, Kohl's, Target, Costco, etc.
Consumer World is run by Edwgar Dworsky, a highly respected consumer rights attorney. It is pretty sweet having an attorney read the return policy fine print for you, but I advise you to use the chart only as a general guide. Make sure you check out these policies for yourself before making a return or purchase.
"Some retailers relax their regular return deadlines at holiday time by extending the return period into January. Remarkably, in Consumer World's spot check of in-store return policy signage, some stores failed to post the terms of their holiday policies."
Note: Following return policies reflect 2006.
|Amazon.com||January 31 (for most items shipped 11/01 through 12/31) 15% restocking fee: open computers.|
|Best Buy||January 8 (for camcorders, digital cameras, printers, monitors, projectors, radar detectors); January 24 (all other items bought since November 1). Computers: 14 days from purchase only.|
|Buy.com||Holiday return policy eliminated.|
|Circuit City||January 25 most items; January 8 for 14 day items including computers.|
|Costco||No deadline (except computers).|
|Kohl's||No deadline (with receipt).|
|Marshalls||January 6 (for purchases October 29–December 6).|
|Overstock.com||By January 10, initiate return of most items purchased November 1 or later.|
|Staples||No deadline for office supplies. (January 6 for electronics and furniture bought since November 24).|
|TJ Maxx||January 7 (for purchases October 29–December 6).|
|Target||Target: 90 days from purchase (15% restocking fee on portable electronics, digital cameras, camcorders; specially marked clearance items only qualify for current sale price).|
|Toys R Us||90 days (45 days for unopened electronics, video products).|
|Wal-Mart||90 days most items (other items: 15 days [PCs], 30 [cameras], or 45 [PC accessories]).|