new hires http://www.wisebread.com/taxonomy/term/14587/all en-US 5 Interview Questions Every Small Business Owner Should Ask http://www.wisebread.com/small-business/5-interview-questions-every-small-business-owner-should-ask <div class="field field-type-link field-field-url"> <div class="field-label">Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="http://www.openforum.com/articles/5-interview-questions-every-small-business-owner-should-ask" target="_blank">http://www.openforum.com/articles/5-interview-questions-every-small-business-own...</a> </div> </div> </div> <div class="field field-type-filefield field-field-blog-image"> <div class="field-items"> <div class="field-item odd"> <a href="/small-business/5-interview-questions-every-small-business-owner-should-ask" class="imagecache imagecache-250w imagecache-linked imagecache-250w_linked"><img src="http://wisebread.killeracesmedia.netdna-cdn.com/files/fruganomics/imagecache/250w/blog-images/iStock_000011752270Small.jpg" alt="" title="" class="imagecache imagecache-250w" width="250" height="166" /></a> </div> </div> </div> <p>Hiring is one of the most important and <a href="http://www.openforum.com/idea-hub/topics/money/article/should-your-hire-a-recruiter-1" target="_blank">critical tasks</a> for any small business owner. After all, your business is only as good as your people.</p> <p>But how do you know who the good people are? And how do you determine which candidates will perform to your expectations? Anyone can put on a good show for a few hours during an interview. What you want are people who will still be good in a few months.</p> <p>Nothing is certain, of course, but the five questions below will help you see deeper into the candidate's mind and make the decision that is best for your business.</p> <p><strong>1. Give an example of a time when you had to make a quick decision.</strong></p> <p>Small businesses are, by definition, small. That means that everyone has to share the responsibility. You need employees who can take initiative when necessary and make a decision when it needs to be made. This question forces candidates to demonstrate that they have had to deal with these make-a-call-and-make-it-now circumstances.</p> <p><strong>2. Give an example of a time when you exceeded expectations.</strong></p> <p>This question gives the candidate a chance to brag about their accomplishments, but the real value can be found in analyzing their approach and thought processes.</p> <p>Some candidates exceed expectations because little is expected of them in the first place. Others exceed expectations because they understand the root causes of a problem and the nature of the circumstances ... and then they take action based on those understandings.</p> <p>You'll know if you&rsquo;ve found the latter based on how the candidate describes the problems faced and their approach to the situation.</p> <p><strong>3. Convince me that you can adapt to a wide range of people, situations and environments.</strong></p> <p>The goal of this question is two-fold.</p> <p>First, employees that can adapt to a variety of circumstances are crucial in a small business environment. At some point, it's very likely that they will be asked to do something that is outside their normal job description. Employees have to be OK with that and capable of handling such a change.</p> <p>Additionally, you are asking them to convince you of something. This will give you an insight into how persuasive the candidate can be. Persuasion is critical in small business. In many situations, you are competing against businesses with more money, more resources, and more contacts. If you can't be persuasive, then you will lose.</p> <p><strong>4. What have you done that demonstrates initiative and willingness to work?</strong></p> <p>In all likelihood, your employees will be trained on-the-job. It is important to hire individuals that take action and aren't afraid to get into the thick of things. There are few rotational leadership programs or well-organized training courses in small business. Employees need to be ready to jump in and willing to work through the sticking points when they come along.</p> <p>Moreover, running a successful small business is all about trust. You need employees that you can depend on and believe in, even when you aren't around. If you fill your office with individuals that are self-motivated and take action, then you can be sure that business is moving forward.</p> <p><strong>5. Why should we hire you?</strong></p> <p>In a small business environment, candidates will have to prove themselves over and over again. Give them a chance to prove themselves right away!</p> <p>This question is the perfect way to open things up and allow the candidate to show you what they bring to the table. It's also an opportunity for them to display talents that you might not have thought to ask about during the interview.</p> <p>Sometimes the most compelling qualities are hidden within our stories. A good hiring manager can pull those stories out as the conversation progresses and this question helps to accomplish that.</p> <br /><div id="custom_wisebread_footer"><div id="rss_tagline">This article is from <a href="http://www.wisebread.com/james-clear">James Clear</a> of <a href="http://www.wisebread.com/small-business/5-interview-questions-every-small-business-owner-should-ask">Wise Bread</a>, an award-winning personal finance and <a href="http://www.wisebread.com/credit-cards">credit card comparison</a> website. Read more great articles from Wise Bread:</div><div class="view view-similarterms view-id-similarterms view-display-id-block_2 view-dom-id-3"> <div class="view-content"> <div class="item-list"> <ul> <li class="views-row views-row-1 views-row-odd views-row-first"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/250-tips-for-small-business-owners">250+ Tips for Small Business Owners</a></span> </div> </li> <li class="views-row views-row-2 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/what-you-should-do-if-youre-stumped-during-an-interview">What You Should Do If You&#039;re Stumped During an Interview</a></span> </div> </li> <li class="views-row views-row-3 views-row-odd"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/the-5-best-credit-cards-for-small-businesses">The 5 Best Credit Cards for Small Businesses</a></span> </div> </li> <li class="views-row views-row-4 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/5-questions-you-should-ask-at-every-job-interview">5 Questions You Should Ask at Every Job Interview</a></span> </div> </li> <li class="views-row views-row-5 views-row-odd views-row-last"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/10-words-to-never-use-in-a-job-interview">10 Words to Never Use in a Job Interview</a></span> </div> </li> </ul> </div> </div> </div> </div><br/></br> Small Business Resource Center employee interview hiring interview interview questions new employee new hires small business Sun, 04 Sep 2011 20:51:05 +0000 James Clear 687233 at http://www.wisebread.com Countering: What To Consider Before An Employee Gets Another Offer http://www.wisebread.com/small-business/countering-what-to-consider-before-an-employee-gets-another-offer <div class="field field-type-link field-field-url"> <div class="field-label">Link:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <a href="http://www.openforum.com/articles/countering-what-to-consider-before-an-employee-gets-another-offer" target="_blank">http://www.openforum.com/articles/countering-what-to-consider-before-an-employee...</a> </div> </div> </div> <div class="field field-type-filefield field-field-blog-image"> <div class="field-items"> <div class="field-item odd"> <a href="/small-business/countering-what-to-consider-before-an-employee-gets-another-offer" class="imagecache imagecache-250w imagecache-linked imagecache-250w_linked"><img src="http://wisebread.killeracesmedia.netdna-cdn.com/files/fruganomics/imagecache/250w/blog-images/iStock_000013796669Small.jpg" alt="" title="" class="imagecache imagecache-250w" width="250" height="166" /></a> </div> </div> </div> <p>If you have any truly great employees on your staff, there will come a day when one of them comes in and tells you that she&rsquo;s received a better offer. But that doesn&rsquo;t mean you&rsquo;ve already lost one of your stars. While an employee may be coming in with the intent to give notice, she&rsquo;ll certainly listen to an offer to match whatever makes that new job so great.</p> <p>That means the next move is yours and you may not have a lot of time to make it. You can ask for a little time to see if you can put together a decent counter-offer, but most of the time, your employees will want to be able to give notice and accept the new gig as soon as possible. You need to know what moves you&rsquo;re willing to make before the topic ever comes up in discussion.</p> <p><strong>Do You Even Want to Make a Counter-Offer?</strong></p> <p>For many of us, the immediate reaction is definitely &ldquo;yes&rdquo; because of the expense and hassle of a change up. You&rsquo;ll have to find a replacement and train him &ndash; and you may be shorthanded in the meanwhile.</p> <p>But unless an employee really is something special, the price of keeping him may actually be too much. Hiring and training a new hire is a one-time expense while a raise gets more expensive over time. Worse, an employee that has gotten a counter-offer once may use an on-going job hunt as a way to guarantee regular salary increases down the line.</p> <p>Weigh the actual costs &ndash; in advance &ndash; and decide whether you&rsquo;re comfortable replacing a given employee or if you&rsquo;d really prefer to keep her on.</p> <p><strong>Find Out Why Your Employee Went Looking</strong></p> <p>The reason one of your employees has a new job offer in hand may not be because of the money. If it&rsquo;s even partly due to the work environment or a personality conflict or perceptions of company health, a raise or better benefits isn&rsquo;t going to satisfy most workers for long. You may discover issues that need to be overcome to keep the rest of your staff satisfied. Those solutions may not involve pay raises or enhanced benefits. They may even help your company propser in the long run.</p> <p>There&rsquo;s another reason to keep truly excellent counter-offers in reserve. If you offer raises to every employee who announces they intend to leave, you&rsquo;ll build a reputation among your staff as a pushover. But if you only rarely make such moves, you will reinforce the value you place on the employees who really do stand out in your company.</p> <p><strong>Decide What Your Upper Limit Is</strong></p> <p>When you consider the cost of hiring a new employee to replace someone who is leaving, it becomes critical to determine exactly how far you&rsquo;re willing to go to keep even the best employees around. Putting a dollar amount in writing long before it becomes a question means that you&rsquo;ll be better equipped in a negotiation. And make no mistake: a counter-offer can be a situation that requires <a target="_blank" href="http://www.openforum.com/idea-hub/topics/managing/article/the-negotiation-comfort-zone-how-to-improve-your-negotiation-skills-thursday-bram">great negotiation skills</a>.</p> <p>When you have an upper limit in place, you have more certainty during negotiation, and you&rsquo;ll be better equipped to recognize <a target="_blank" href="http://www.openforum.com/idea-hub/topics/managing/article/a-new-approach-to-negotiating-the-fairness-strategy-">fair outcomes</a>.</p> <p><strong>Everything Needs to Be In Writing</strong></p> <p>Once you know what move you want to make, it&rsquo;s important to put it in writing.</p> <p>If an employee comes to you and you need to make a counter-offer quickly, it may not seem necessary to write down what you have in mind. Just the same, ask for the fifteen minutes necessary to write up your thoughts. It doesn&rsquo;t take much time and it will keep negotiations manageable and impress upon your employees that there is a policy in place.</p> <br /><div id="custom_wisebread_footer"><div id="rss_tagline">This article is from <a href="http://www.wisebread.com/thursday-bram">Thursday Bram</a> of <a href="http://www.wisebread.com/small-business/countering-what-to-consider-before-an-employee-gets-another-offer">Wise Bread</a>, an award-winning personal finance and <a href="http://www.wisebread.com/credit-cards">credit card comparison</a> website. Read more great articles from Wise Bread:</div><div class="view view-similarterms view-id-similarterms view-display-id-block_2 view-dom-id-3"> <div class="view-content"> <div class="item-list"> <ul> <li class="views-row views-row-1 views-row-odd views-row-first"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/250-tips-for-small-business-owners">250+ Tips for Small Business Owners</a></span> </div> </li> <li class="views-row views-row-2 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/the-5-best-credit-cards-for-small-businesses">The 5 Best Credit Cards for Small Businesses</a></span> </div> </li> <li class="views-row views-row-3 views-row-odd"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/5-ways-employee-perks-are-good-for-business">5 Ways Employee Perks Are Good for Business</a></span> </div> </li> <li class="views-row views-row-4 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/the-easy-way-to-negotiate-a-cheaper-hotel-room">The Easy Way to Negotiate a Cheaper Hotel Room</a></span> </div> </li> <li class="views-row views-row-5 views-row-odd views-row-last"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/3-reasons-not-to-save-for-your-childs-college-fund">3 Reasons Not to Save for Your Child&#039;s College Fund</a></span> </div> </li> </ul> </div> </div> </div> </div><br/></br> Small Business Resource Center counter-offer employee retention employees hiring negotiation new hires small business training Wed, 31 Aug 2011 23:27:23 +0000 Thursday Bram 677377 at http://www.wisebread.com