buy.com http://www.wisebread.com/taxonomy/term/5098/all en-US How To Get A Customer Service Phone Number, Fast! http://www.wisebread.com/how-to-get-a-customer-service-phone-number-fast <div class="field field-type-filefield field-field-blog-image"> <div class="field-items"> <div class="field-item odd"> <a href="/how-to-get-a-customer-service-phone-number-fast" class="imagecache imagecache-250w imagecache-linked imagecache-250w_linked"><img src="http://wisebread.killeracesmedia.netdna-cdn.com/files/fruganomics/imagecache/250w/blog-images/255272612_659f585f2e_z.jpg" alt="yelling on phone" title="yelling on phone" class="imagecache imagecache-250w" width="250" height="167" /></a> </div> </div> </div> <p>So, you've ordered a product or service and something goes wrong. You need to <a href="http://www.wisebread.com/how-to-get-what-you-want-on-customer-service-calls" title="How to Get What You Want On Customer Service Calls">speak to a customer service rep</a> as soon as possible, so you pop onto the website and start searching. And continue searching. And search some more. You'll notice that a lot of companies have buried that information, or don't even have it on the website at all. What now? Well, you can do an online search for the phone number, or you can keep two handy sites bookmarked.</p> <p>I stumbled across <a href="http://contacthelp.com/">ContactHelp.com</a> recently after an order I placed at Buy.com went very wrong. (See also: <a title="How to Get a Refund When Something Is Non-Refundable" href="http://www.wisebread.com/how-to-get-a-refund-when-something-is-non-refundable">How to Get a Refund When Something Is Non-Refundable</a>)</p> <p>First, the product they sent was faulty. So, I was prompted to go into my account and process my own return to get a refund. Great, except my account showed no record of the purchase. I trawled the internet for a while and found a number, which I called to get an RMA# and a UPS label. I was expecting a refund, but guess what...today, I got a replacement. I didn't want it so I had to repeat the process all over again. Luckily, ContactHelp.com got me the contact info immediately.</p> <p>Not unlike the original <a href="http://gethuman.com/">GetHuman.com</a>, ContactHelp.com gets you the information you need to get to a customer service rep immediately. Both sites have a search engine and instructions on how to reach an actual human, but ContactHelp.com has the advantage of a more user-friendly interface and extended information, incuding email addresses, hours of operation, Top 50 lists for easier access, and a very handy User Comments section. This is a place where you can recount your own experience with the company and see how other people have faired. However, if you prefer your sites with the raw simplicity of Craigslist, GetHuman.com is for you.</p> <p>Now, the reason these sites are even necessary is down to pure cost-cutting. Even though many US companies have farmed out their customer service operations to India, they still want to keep the call volume down to an absolute minimum. So, first they'll put measures in place for you to try and solve the problem on your own. Next will be a customer service email form. Only after all these roadblocks have failed will the option of a phone call be offered up. And as you know, finding that phone number on a website is more tricky than finding Waldo.</p> <p>So, keep ContactHelp.com and GetHuman.com in your bookmarks. When you do encounter a problem (and you will...sorry) these are invaluable resources for you.</p> <br /><div id="custom_wisebread_footer"><div id="rss_tagline">This article is from <a href="http://www.wisebread.com/paul-michael">Paul Michael</a> of <a href="http://www.wisebread.com/how-to-get-a-customer-service-phone-number-fast">Wise Bread</a>, an award-winning personal finance and <a href="http://www.wisebread.com/credit-cards">credit card comparison</a> website. Read more great articles from Wise Bread:</div><div class="view view-similarterms view-id-similarterms view-display-id-block_2 view-dom-id-1"> <div class="view-content"> <div class="item-list"> <ul> <li class="views-row views-row-1 views-row-odd views-row-first"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/want-a-company-to-hear-you-talk-to-their-people">Want a Company to Hear You? Talk to Their “People.”</a></span> </div> </li> <li class="views-row views-row-2 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/your-ssn-can-now-be-accurately-guessed-using-date-and-place-of-birth">Your SSN Can Now Be Accurately Guessed Using Date and Place of Birth</a></span> </div> </li> <li class="views-row views-row-3 views-row-odd"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/regifting-a-simple-how-to-guide">Regifting: A Simple How-To Guide</a></span> </div> </li> <li class="views-row views-row-4 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/will-guns-change-the-way-ebay-auctions-operate">Will Guns Change the Way eBay Auctions Operate?</a></span> </div> </li> <li class="views-row views-row-5 views-row-odd views-row-last"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/how-to-refill-an-ink-cartridge-with-a-small-piece-of-tape">How to refill an ink cartridge with a small piece of tape</a></span> </div> </li> </ul> </div> </div> </div> </div><br/></br> Life Hacks Consumer Affairs General Tips Technology Amazon.com buy.com complaints Contacthelp.com GetHuman.com returns Tue, 14 Apr 2009 21:52:27 +0000 Paul Michael 3047 at http://www.wisebread.com XM satellite radio/car combo for under $6 and free shipping! http://www.wisebread.com/xm-satellite-radio-car-combo-for-under-6-and-free-shipping <p><img width="250" height="250" title="xm radio" alt="xm radio" src="http://wisebread.killeracesmedia.netdna-cdn.com/files/fruganomics/wisebread_imce/202139750.jpg" /></p> <p>Quick deal for you folks, and a sweet one too. You can now (for a limited time...don't know how long) grab the <strong><strong>AudioVox Xpress - XMCK10 XM Satellite Radio Receiver &amp; Car Kit Combo - XMCK10A for just $5.99 with FREE SHIPPING.</strong></strong></p> <p>Yep, it's not a typo. Just go to this link at <a href="http://www.buy.com/retail/product.asp?sku=202139750&amp;adid=17662">BUY.COM</a> and snag yourself a steller deal on XM radio. The listed price is around $90, but you get $54 instant savings and another $30 rebate, making it just $5.99. Plus, free shipping. Try finding that lower anywhere else. You will still have to pay the fee for the monthly XM service, but you can't have it all, right? Here are the product specs. Go get it deal-hunters.</p> <p>Equip your automobile with the future of radio using the Audiovox XM Satellite Radio receiver and car kit. Use the remote control to scan through channels on<em> </em>the 5-line digital display. With a built-in wireless FM transmitter, it's easy to listen to your favorite satellite programming through your car's stereo. <em></p> <p></em><strong class="productTitle">Features</strong></p> <table cellspacing="4" cellpadding="0" border="0"> <tbody> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Large 5-line display with white backlighting</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Built-in wireless FM transmitter</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Encoder knob allows easy access in navigating thru the user interface</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">DC adapter</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Scrolling stock ticker &amp; scrolling sports scores</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Tune select</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Jump button</td> </tr> <tr> <td valign="top"><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></td> <td valign="top">Aux input with 3.5mm jack</td> </tr> <tr> <td valign="top"><strong><em><img width="12" height="12" src="http://ak.buy.com/buy_assets/v6/july/dot2.gif" alt="" /></em></strong></td> <td valign="top"> <p><strong> Includes: receiver, remote, car kit, DC adapter, hardware adapter, magnetic roof-mount antenna &amp; mounting bracket</strong></p> </td> </tr> </tbody> </table> <p><em> </em></p> <br /><div id="custom_wisebread_footer"><div id="rss_tagline">This article is from <a href="http://www.wisebread.com/paul-michael">Paul Michael</a> of <a href="http://www.wisebread.com/xm-satellite-radio-car-combo-for-under-6-and-free-shipping">Wise Bread</a>, an award-winning personal finance and <a href="http://www.wisebread.com/credit-cards">credit card comparison</a> website. Read more great articles from Wise Bread:</div><div class="view view-similarterms view-id-similarterms view-display-id-block_2 view-dom-id-2"> <div class="view-content"> <div class="item-list"> <ul> <li class="views-row views-row-1 views-row-odd views-row-first"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/400gb-western-digital-external-hard-drive-under-90-delivered">400GB Western Digital external hard drive under $90 delivered.</a></span> </div> </li> <li class="views-row views-row-2 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/chuck-taylor-converse-shoes-under-10">Chuck Taylor Converse shoes under $10</a></span> </div> </li> <li class="views-row views-row-3 views-row-odd"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/sears-goes-a-little-crazy-sweaters-starting-at-99-cents">Sears goes a little crazy - sweaters starting at 99 cents!</a></span> </div> </li> <li class="views-row views-row-4 views-row-even"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/when-they-say-extreme-deals-theyre-not-kidding">When They Say Extreme Deals, They’re Not Kidding!</a></span> </div> </li> <li class="views-row views-row-5 views-row-odd views-row-last"> <div class="views-field-title"> <span class="field-content"><a href="http://www.wisebread.com/friday-deal-sweet-dreams-for-a-real-bargain-deal-over">Friday deal - Sweet dreams for a real bargain -DEAL OVER</a></span> </div> </li> </ul> </div> </div> </div> </div><br/></br> Deals Audiovox bargain buy.com deal instant savings online shopping radio rebate Sale savings XM XM radio Wed, 09 May 2007 03:29:43 +0000 Paul Michael 611 at http://www.wisebread.com