Adopt a relationship-building mindset prior to making a call to collect on past due balances.
You can't spend the money that your clients promise you until you actually receive payment, but that doesn't mean that accounts receivable can't be a source of cash in the short
How do you collect on delinquent accounts without damaging the customer relationship? How do you manage the balance between keeping a steady stream of new clients coming through
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Featuring Wise Bread's interviews with subject experts.