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How to Make Collection Calls that Keep Customer Relationships

Adopt a relationship-building mindset prior to making a call to collect on past due balances.

by: Julie Rains | channel: Entrepreneurship, Small Business Resource Center

How to Deal with Collection Agencies

As anyone who has been through collections will tell you, the collection agencies tend to lie and to cheat in order to manipulate the collections process to their advantage. So ho

by: Jessica Harp | channel: Consumer Affairs, Debt Management