communication

10 Tips to Up Your Chances of Getting an Email Response

It's frustrating when you send someone an email and never get a response. Follow these steps to improve your chances.

Life Skills 101: How to Deliver Bad News to Anyone

Bad news isn't easy for anybody involved — speaker or listener. Make it as painless as possible by following these suggestions.

Happily Ever After: How to Stay Married for 29 Years (and Counting)

What's the secret to staying together for a long, long, long time? Hear what one woman who's been happily married for almost 30 years has to say.

5 Ways to Say "No" to Friends and Family

It's not always easy to say no to the people you love. Reclaim your time while keeping your relationships with these five ways to say "nay."

Get the Response You Want With Friendly, Professional Email

If you want to influence people and get what you want — at work and beyond — learn the art of writing friendly, professional emails.

How to Have a Good Roommate Relationship

Cohabitating can save you a lot of money...but it's not worth it if your roommate is awful. Follow these tips for a good roomie relationship.

Always Answer the Call: Expert Advice on Debt Collection

Michelle Dunn has experience as both a debt collector and as a debtor. Get her expert advice on dealing with collections agencies.

Deal Killers: 5 Phrases to Avoid When Negotiating

Negotiating can sometimes be stressful, and that stress can make buyers and sellers say dumb things. Learn to score better deals by avoiding these phrases.

Letting Go: 8 Steps to Forgiveness

Overcoming past wrongs and forgiving those who have hurt you can be one of the most difficult things — and one of the most rewarding.

How to Deal With a Rude Neighbor

Your neighbors can make a great community — or they can make a great community unpleasant. Learn how to deal with not-so-friendly folks.

Smart Ways to Start and End Networking Conversations

Networking can be incredibly valuable...once you get the conversation started. Follow these suggestions to get in and out of conversations with ease.

How to Express Condolences Without Saying Something Stupid

Do you feel awkward when you try to express condolences? Try these techniques to show your sympathy.

Why Brand Image Is Important to the Tiniest of Businesses

Many small business owners overlook -- or avoid -- brand building. Too often, that's a critical mistake.

How to Communicate Effectively

In the age of too much communication, getting your voice heard means keeping your messages clear, simple and direct.

25 Ways to Communicate Better Today

Getting your point across (and understanding the points that others are making) is one of the most important skills you can master. Learn how to do it better.

You Are What You Do: 16 Ways to Improve Your Body Language

Communication goes far beyond what you say. Here are 16 ways to improve your body language — and hence your communication skills.

How to Get Great Job References

A glowing recommendation can make the difference in whether or not you get a job. Learn how to ask for great references so you can land the gig.

4 Keys to Creating Loyal Customers

Customer relationships are just like any other kind of relationship. To grow strong, they need to be nourished with honesty, attention and communication.

3 Common Project Management Pitfalls

Keep a project moving despite shifting requirements and fickle clients.

22 Reasons to Write a Letter

From getting coupons to making your voice heard, a physical letter can do much more than an email. Discover 22 reasons why you should love the letter.