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Get the Response You Want With Friendly, Professional Email

If you want to influence people and get what you want — at work and beyond — learn the art of writing friendly, professional emails.

by: Julie Rains | channel: Career and Income, General Tips

How to Have a Good Roommate Relationship

Cohabitating can save you a lot of money...but it's not worth it if your roommate is awful. Follow these tips for a good roomie relationship.

by: Mikey Rox | channel: Home, Lifestyle

Always Answer the Call: Expert Advice on Debt Collection

Michelle Dunn has experience as both a debt collector and as a debtor. Get her expert advice on dealing with collections agencies.

by: Thursday Bram | channel: Debt Management

Deal Killers: 5 Phrases to Avoid When Negotiating

Negotiating can sometimes be stressful, and that stress can make buyers and sellers say dumb things. Learn to score better deals by avoiding these phrases.

by: Kentin Waits | channel: Consumer Affairs, Shopping

Letting Go: 8 Steps to Forgiveness

Overcoming past wrongs and forgiving those who have hurt you can be one of the most difficult things — and one of the most rewarding.

by: Andrea Karim | channel: Personal Development

How to Deal With a Rude Neighbor

Your neighbors can make a great community — or they can make a great community unpleasant. Learn how to deal with not-so-friendly folks.

by: Mikey Rox | channel: General Tips

Smart Ways to Start and End Networking Conversations

Networking can be incredibly valuable...once you get the conversation started. Follow these suggestions to get in and out of conversations with ease.

by: Daily Muse | channel: Career Building

How to Express Condolences Without Saying Something Stupid

Do you feel awkward when you try to express condolences? Try these techniques to show your sympathy.

by: Julie Rains | channel: Family, General Tips

Why Brand Image Is Important to the Tiniest of Businesses

Many small business owners overlook -- or avoid -- brand building. Too often, that's a critical mistake.

by: Julie Rains | channel: Small Business Resource Center

How to Communicate Effectively

In the age of too much communication, getting your voice heard means keeping your messages clear, simple and direct.

by: Kentin Waits | channel: Small Business Resource Center

25 Ways to Communicate Better Today

Getting your point across (and understanding the points that others are making) is one of the most important skills you can master. Learn how to do it better.

by: Julie Rains | channel: Personal Development

You Are What You Do: 16 Ways to Improve Your Body Language

Communication goes far beyond what you say. Here are 16 ways to improve your body language — and hence your communication skills.

by: Nora Dunn | channel: Career and Income, Personal Development

How to Get Great Job References

A glowing recommendation can make the difference in whether or not you get a job. Learn how to ask for great references so you can land the gig.

by: Julie Rains | channel: Job Hunting

4 Keys to Creating Loyal Customers

Customer relationships are just like any other kind of relationship. To grow strong, they need to be nourished with honesty, attention and communication.

by: Annie Mueller | channel: Small Business Resource Center

3 Common Project Management Pitfalls

Keep a project moving despite shifting requirements and fickle clients.

by: James Clear | channel: Small Business Resource Center

22 Reasons to Write a Letter

From getting coupons to making your voice heard, a physical letter can do much more than an email. Discover 22 reasons why you should love the letter.

by: Sarah Winfrey | channel: Frugal Living, Life Hacks

7 Business Lessons from Undercover Boss

Undercover Boss is more than a marketing tool for profiled businesses and broadcaster CBS. It's educational programming for entrepreneurs and small business owners.

by: Julie Rains | channel: Entrepreneurship, Small Business Resource Center

How to Win an Argument

Knowing how to argue is a valuable skill to have both professionally and personally. Here are the three things you need to know to make it happen.

by: Ashley Watson | channel: General Tips, Personal Development

How to Get and Give Honest Feedback

Whether you don't know how to give criticism or want to get better at receiving it, here are some pointers that can make your confrontations smoother.

by: Sarah Winfrey | channel: Career and Income, Personal Development

16 Simple Ways to Keep Customers

Getting customers is great, but keeping them is even better. Here's how to hang on to the most important part of your business.

by: Julie Rains | channel: Small Business Resource Center