There are right ways to complain to businesses...and there are wrong ways. These are definitely the wrong ways (plus, how to make them right).
Yesterday I witnessed something quite special. My lovely wife, who is usually not one for complaining, decided that the service we had received at a local restaurant (or hadn't in this case) was not on. [more]
When you're on the receiving end of a poor product or service, you're entitled to complain. Here's how to do it.
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