customer service

Last night I threatened to disconnect my cable

Sit down, relax, and let me tell you a story. A story about how you get to be a hero, and how to get your cable company begging on all fours like a dog. [more]

Buy a drink, get a free Whopper - every single day?

Did your mom always nag you to keep your receipts? [more]

Track Your Refunds or Get Ripped Off

“Refunds” are supposedly different from “rebates”, although honestly, you might never know it, since both are difficult to obtain. [more]

How I Got Over My Haggling Hatred

I used to really hate haggling. That vain, self-conscious part of me that doesn't want to appear cheap, or worse, stingy, has always had an aversion to haggling. [more]

The Key to Free

Mail-in rebates are an art form. Take these steps to make sure you get back to money you deserve.

How to complain and get a good result.

When you're on the receiving end of a poor product or service, you're entitled to complain. Here's how to do it.

Customer Service Nightmares - What's a Good Consumerist to Do?

Customer-oriented blogsite Consumerist lets jilted shoppers rant about the companies that have done them wrong.