customer service

Sam's Club or Costco: Which Warehouse Club Is Right for You?

It's the battle of the warehouse giants: Costco vs Sam's Club. Find out which club card you should carry.

Best Money Tips: How to Beat Bad Customer Service

Today we found articles on ways to beat bad customer service, grocery items you’re overspending on, and how to do a wedding for less than $10,000.

6 Brands With the Best Warranties

If the products from these brands disappoint you in any way, rest assured that their customer service won't.

5 Airlines With the Best Customer Service

Air travel is the worst, right? With these top flight airlines, it's actually pretty nice!

6 Ways Social Media Can Save You Money

Sometimes to score big online #savings, all you need to do is work your social networks.

The Airline Lost Your Luggage. Now What?

All hope is not lost just because your luggage is. Here's what to do when you're the last one standing at the baggage carousel.

8 Ways You're Being a Terrible Customer

The customer is always right, right? Wrong! Don't be a terrible customer.

6 Ways to Score a Last-Minute Coupon

No more paying full-price because you couldn't find a coupon. Think outside the box and find the coupons you deserve.

7 Retailers With the Absolute Best Customer Service

These retailers may have higher prices, but their above-and-beyond customer service just might make paying the premium worth it.

5 Signs It's Time to Find a New Bank

Poor service, endless fees, inconvenient locations… Why put up with it when you can go elsewhere for banking services?

9 Times You Should Demand a Refund

Why waste your hard-earned money on a sub-par product or service? Here's when to (politely) demand a refund.

How to Make Money as a Chat or Forum Moderator

Turn your Internet time sink into extra cash by becoming the nice, helpful person on the other side of the chat window.

How to Score More Loyalty Perks From Your Credit Card Company

Savvy consumers haggle their way to cheaper utility and Internet bills. Do the same with your credit cards and you'll pay less interest and fees.

5 Customer Service Battles You Just Can't Win

Put your phone scripts away, give up escalating, and don't bother screaming because whatever happens, you're not getting your money back.

The 8 Scariest Things Probably Coming to Air Travel

If you think flying coach is uncomfortable now, just wait until you see what the airline industry has planned for you!

The 6 Companies With the Best Customer Service

Sure, business is in it for the money. That's why it's so nice to hear about a company going above and beyond to satisfy a customer — like these.

Are You Tipping Wrong? This Is What You Should Be Leaving

Seems like every service counter we encounter includes a strategically placed tip jar. Find out who you should be tipping (and how much).

How to Effectively Complain to Get What You Want

Effective complaints make everybody happy — including you. Learn the right way to complain and get what you want.

How to Sign Up for Half-Price Flights and Free Hotels

It's not a trick or a scam — you really can get deeply discounted travel by becoming a mystery shopper.

Do You Agree With the New Standards of Restaurant Tipping?

The standard restaurant tip has steadily climbed from 10% to 15% to 20%, with some swanky places suggesting 25%. Has tipping gone too far?