In business, as in life, change is inevitable. Here's how to help your customers grow accustomed to the new you.
If you give your customers reasons to love you, they will. Here are six.
Don't just remind vendors, clients, and employees of their obligations. Remind them why they agreed to those obligations in the first place.
Getting customers is great, but keeping them is even better. Here's how to hang on to the most important part of your business.
Retaining customers is easy when you treat them well. Use these easy, low-cost ideas to make your customers feel extra special.
If you spend a little more time properly maintaining your customer relationship management tools, you can generate a lot more business.
Your customers' ideas can be your greatest inspiration...or the source of your failures. These ideas are better left at the bottom of the suggestion box.
Turning visitors into community members can mean big benefits for your company.
Deciding how, when, and to whom you extend credit, is just one part of an overall credit and accounts receivable management system.
In-depth profiles of your real customers are valuable promotional materials. Learn how to identify customers to interview and how to best share their stories.
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