Articles on Consumer Affairs

Is This News Story Fake? Here's How to Tell

Spare yourself the embarrassment of a public Facebook debunking, and learn how to fact-check news for yourself. It's easy!

Will Your Brand Boycott Actually Make a Difference?

A boycott may make you feel like you're fighting the good fight. Just don't expect to win.

How to Spot a Charity Scam From a Mile Away

Don't let your charitable donation go toward funding a crooked cause.

10 Classic Impulse Buys We Need to Stop Falling For

Acting on impulse is good when you're catching someone who's falling, or swerving to avoid an accident. But when it comes to shopping, it's not your friend.

8 Sneaky Ways You're Being Upsold

If you have money to spend, chances are, it's going to get spent — especially if you stumble into any of these upsell opportunities.

7 Simple Ways to Protect Yourself From Medical Records Theft

Hacker attacks on health care databases are on the rise. How safe are your personal medical records?

Don't Panic: Do This If Your Identity Gets Stolen

Identity theft is a scary subject. But really, you shouldn't panic. Help is right around the corner.

6 Signs Your College Is a Scam

Higher education is always a good idea, right? Wrong. Some colleges are a total scam.

6 Strange Ways Online Shopping Has Changed the World

The Internet has made shopping more convenient, easier, and way more fun. But there have also been some strange side effects...

8 Ways Retailers Use Big Data to Track You

Big brother knows a lot about how you shop.

EpiPens and Other Ways Companies Have Profited From Your Pain

The EpiPen price hike is no special circumstance. Pharmaceutical companies are making bank on your illness, one pill at a time.

4 Ways Women Can Avoid Paying the "Pink Tax"

Women are fighting for equal pay, but they also have to deal with unequal pricing for certain products. Here's how to become a smarter shopper to avoid the "pink tax."

6 Brands With the Best Warranties

If the products from these brands disappoint you in any way, rest assured that their customer service won't.

4 Sneaky Store Perks That Make You Overspend

Buyer beware! Those awesome shopping "perks" you love put you right where the store wants you — reaching into your pocket for more cash.

8 Ways You're Being a Terrible Customer

The customer is always right, right? Wrong! Don't be a terrible customer.

7 Retailers With the Absolute Best Customer Service

These retailers may have higher prices, but their above-and-beyond customer service just might make paying the premium worth it.

5 Things You Should Never Buy on Groupon or LivingSocial

The venerable daily deal sites offer big savings, but from counterfeit cosmetics to pointless promos, these Groupon and LivingSocial deals aren't.

10 Ways to Be the Perfect Customer

Getting good service as a patron is a two-way street. If you expect perfect service, you should try to be the perfect customer.

How Much Can You Trust That Food Label?

They say you should always read the labels when you buy food — but can you trust what the label says?

The 7 Most Outrageously Expensive Whole Foods Products

With $30 emu eggs and $70 air plants, it's no wonder Whole Foods carries the "Whole Paycheck" nickname. Who buys this stuff?