Articles on Consumer Affairs

5 Things to Never Keep in Your Wallet

Losing your wallet can cost you a lot more than your cash...especially if you keep these five things in it. Learn what to remove to protect yourself.

Vacation Safe: 11 Tips for Hotel Safety

You shouldn't have to worry about your safety while on vacation. And, if you follow these suggestions, you won't.

A Consumerist Editor Talks About How to Tackle Inept Customer Service

You're not imagining it — customer service is getting worse. But Consumerist Deputy Editor Chris Morran has a few suggestions to help you get the service you need.

13 Things to Teach Your Kids About Credit Cards

Credit cards can be dangerous tool in the wrong hands. Educate your kids before they ruin their credit.

Healthcare 2.0: Websites to Help You Save on Doctors, Dentists, and More

Being without health insurance can be terrifying — and it's a growing problem. These resources can help you find coverage for less.

Deal Killers: 5 Phrases to Avoid When Negotiating

Negotiating can sometimes be stressful, and that stress can make buyers and sellers say dumb things. Learn to score better deals by avoiding these phrases.

10 Things You Should Do Immediately After Losing Your Wallet

Losing your wallet can be frustrating and scary — identity theft, anyone? Take these steps to ensure your finances stay safe when your wallet isn't.

In Praise of Complainers: Why Complaining Is Good

Slow Service? Cold soup? Learn the ins and outs of constructive complaining and how it can help improve things for all consumers.

Google Yourself Challenge: How Much Can People Learn About You Online?

What can stalkers and crooks learn about you online? Find out before it's too late.

Are You Getting Charged by a Text Message Scam?

One writer shares her story about being charged for a cellphone text message service she never signed up for — and how you can avoid the same scam.

Surprising Things That Can Kill Your Credit

We're all familiar with the damage a late payment can do to a credit score. But there are plenty of other credit-sinkers you might not know about.

Toxic Laundry: What’s in Your Dryer Sheets and Fabric Softener?

There's more to fabric softeners than springtime freshness and fluffy teddy bears — your product might have some nasty chemicals hiding inside.

What Is SOPA, and How Will It Affect You?

SOPA — the Stop Online Piracy Act — is everywhere in the news. But what exactly is it, and how will it affect you? You may be surprised.

The Gift Card Scam of 2011: Don’t Be a Victim

There's a chance that the gift card you just bought or received could be worthless. Learn about the new gift card scam, and how to protect yourself.

The Safest Cars for Teen Drivers

Watching your kid drive away in his first car can be nerve-racking. Feel better by finding the safest frugal vehicle for your teen.

The Psychology of Free, and Its Power Over You

From Craigslist to grocery samples, free stuff is everywhere. Understand how marketers use "free," the psychology behind it, and how it affects your habits.

6 Signs That a Winning Notification Email Is a Fake

Whether you regularly enter sweepstakes or are just concerned about email scams, follow these tips to avoid becoming a victim.

How a 5-Minute Email Saved Me $140

When you have a major problem with a purchase (and an exchange, and returning that exchange...), a well-worded complaint might be all you need.

How to Sell Gold Without Getting Ripped Off

High gold prices mean this could be a lucrative time to clean out your jewelry box, but don't let a rip-off waste this golden opportunity.

5 Ways to Snag Budget-Friendly Business Clothes

Buying new business clothes can seriously dent your budget, especially if you're unemployed. But you don't have to go into debt to dress for success.