The Rolling Jubilee is a great PR move — buying, then forgiving debt from real people. But in terms of change, one writer says it might hurt more than help.
You're not imagining it — customer service is getting worse. But Consumerist Deputy Editor Chris Morran has a few suggestions to help you get the service you need.
Negotiating can sometimes be stressful, and that stress can make buyers and sellers say dumb things. Learn to score better deals by avoiding these phrases.
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