Consumer Affairs — Know your rights and how to defend them. Get up-to-date news on protecting your wallet from scams, bad service, corporate scandal, and more!

Popular

5 Times Coupons Trick You Into Spending More Money

Everyone love a deal, and retailers know it. Don't get suckered into these coupon marketing tricks — they aren't worth it!

Latest Articles in Consumer Affairs

6 Strange Ways Online Shopping Has Changed the World

The Internet has made shopping more convenient, easier, and way more fun. But there have also been some strange side effects...

8 Ways Retailers Use Big Data to Track You

Big brother knows a lot about how you shop.

EpiPens and Other Ways Companies Have Profited From Your Pain

The EpiPen price hike is no special circumstance. Pharmaceutical companies are making bank on your illness, one pill at a time.

4 Ways Women Can Avoid Paying the "Pink Tax"

Women are fighting for equal pay, but they also have to deal with unequal pricing for certain products. Here's how to become a smarter shopper to avoid the "pink tax."

6 Brands With the Best Warranties

If the products from these brands disappoint you in any way, rest assured that their customer service won't.

4 Sneaky Store Perks That Make You Overspend

Buyer beware! Those awesome shopping "perks" you love put you right where the store wants you — reaching into your pocket for more cash.

8 Ways You're Being a Terrible Customer

The customer is always right, right? Wrong! Don't be a terrible customer.

7 Retailers With the Absolute Best Customer Service

These retailers may have higher prices, but their above-and-beyond customer service just might make paying the premium worth it.

5 Things You Should Never Buy on Groupon or LivingSocial

The venerable daily deal sites offer big savings, but from counterfeit cosmetics to pointless promos, these Groupon and LivingSocial deals aren't.

10 Ways to Be the Perfect Customer

Getting good service as a patron is a two-way street. If you expect perfect service, you should try to be the perfect customer.

How Much Can You Trust That Food Label?

They say you should always read the labels when you buy food — but can you trust what the label says?

The 7 Most Outrageously Expensive Whole Foods Products

With $30 emu eggs and $70 air plants, it's no wonder Whole Foods carries the "Whole Paycheck" nickname. Who buys this stuff?

8 Times You Should Demand a Discount

Whether it's a dented floor model dishwasher, or you're paying in cash… know that you can — and should — demand a discount.

5 Times Coupons Trick You Into Spending More Money

Everyone love a deal, and retailers know it. Don't get suckered into these coupon marketing tricks — they aren't worth it!

9 Times You Should Demand a Refund

Why waste your hard-earned money on a sub-par product or service? Here's when to (politely) demand a refund.

The 9 Everyday Products With the Biggest Markups

Skip these high markup everyday buys and choose cheaper alternatives — or use the knowledge to negotiate harder and save.

6 Ways to Apartment Hunt on Craigslist Without Getting Scammed

Craigslist is a leading apartment rental marketplace, with plenty of listings — and scammers. Protect yourself by recognizing the warning signs.

These Secrets of Amazon's Pricing Strategy Will Help You Find the Best Buys

You win some, you lose some in online retail. Find out which items are a steal on Amazon and which you're better off finding at your local Walmart.

6 Products That Cost More for Women Than for Men

Ever notice that blue razors cost less than pink ones? Stop letting gender-based packaging and marketing sabotage your budget.

4 "As Seen on TV" Products Actually Worth the Money

Made-for-TV gadgets are rarely worth more than a laugh. But wait — don't change the channel on these four great items!