Don't treat businesses like people
Posted 1 week 6 days ago by Philip Brewer
When you fall short of meeting your obligations, it's natural to feel bad. In fact, it's natural to want to not only meet the letter of your obligation, but also the spirit: to do what it takes to make the other person feel fairly treated. These feelings are very human, and they work well when you're interacting with humans acting as individuals. When you're dealing with businesses, though, they work against you--and businesses will take advantage of that.



Subscribe to all Wise Bread articles




Subscribe
All comments