public relations

The Letter Always Wins

Posted 21 weeks 4 days ago by Margaret Garcia-Couoh

Freebies

When it comes to shaming companies into rewarding the disgruntled customer, writing an old fashioned letter (and having the tenacious personality of my husband) is all that's really needed to get you on the road to brand new replacements.

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The student who created a PR nightmare via Wikipedia.

Posted 1 year 14 weeks ago by Paul Michael

Consumer Affairs

Wikipedia Globe Keychain
Virgil Griffith is someone I am proud to look up to. In a moment of inspiration, he created a program called Wikipedia Scanner that lets you know who has been editing articles on Wikipedia and what they've been removing. Not surprisingly, the revelations have left many giant corporations and even the Whitehouse staff in a tailspin. For those of you that know me and my "power to the people" philosophy, this is defintely 1-0 to the little guys.

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