public relations

Want a Company to Hear You? Talk to Their “People.”

Posted December 13, 2008 - 14:24 by Linsey Knerl

Personal Finance, Life Hacks, General Tips, Consumer Affairs

Sure, you could call a company's customer service line in times of trouble. I've done it in the past with excellent results. I've also run into the occasional “I don't care.” The next time you find yourself with no audience for your frustration, have your “people” call their “people.” It works.

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The Letter Always Wins

Posted July 3, 2008 - 00:11 by Margaret Garcia-Couoh

Freebies

When it comes to shaming companies into rewarding the disgruntled customer, writing an old fashioned letter (and having the tenacious personality of my husband) is all that's really needed to get you on the road to brand new replacements.

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The student who created a PR nightmare via Wikipedia.

Posted August 22, 2007 - 08:31 by Paul Michael

Consumer Affairs

Wikipedia Globe Keychain

Virgil Griffith is someone I am proud to look up to. In a moment of inspiration, he created a program called Wikipedia Scanner that lets you know who has been editing articles on Wikipedia and what they've been removing. Not surprisingly, the revelations have left many giant corporations and even the Whitehouse staff in a tailspin. For those of you that know me and my "power to the people" philosophy, this is defintely 1-0 to the little guys.

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