Sure, business is in it for the money. That's why it's so nice to hear about a company going above and beyond to satisfy a customer — like these.
Getting your business noticed by the wider community can only help. Except when it only hurts.
It's not enough to provide a great product or service people want or need. For a business to succeed, it has to be noticed. Here are six free ways to get the word out.
Think your business is too boring to snag journalists with a press release? Nope. With a little creativity, any business can get free advertising through PR.
Don't get caught in a press-release rut; behold the power of the op-ed.
The day you realize that you need a crisis strategy is usually the day you have a crisis.
We’ve asked some of the most experienced public relations professionals to share their secrets on how to market a company on a small budget.
Sure, you could call a company's customer service line in times of trouble. I've done it in the past with excellent results. I've also run into the occasional “I don't care.” Th
When it comes to shaming companies into rewarding the disgruntled customer, writing an old fashioned letter (and having the tenacious personality of my husband) is all that's reall
Virgil Griffith created a program called Wikipedia Scanner that lets you know who has been editing articles on Wikipedia and what they've been removing.
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