From a customer-service standpoint, Linda's entire interaction with you was poor and her response to your security concerns decidedly flat-footed.
From an identity theft point of view, while it certainly doesn't engender any warm-and-fuzzy feelings knowing your (misspelled) name and SSN are in a spiral-bound notebook, the odds are your name and SSN have found their way onto other scraps of paper over the years without incident. At this point it's rare that identity theft happens from people stealing briefcases or people going through trash. Your greater risks for identity theft are organized groups stealing databases, or friends/relatives who have access to your home or mail. (43% of identity theft is done by someone who knows you, like a drug-addicted relative.) http://www.idtheftmostwanted.org/artman2/publish/lib_survey/Press_Releas...
I too like when there are pictures. I typically pass on a recipe if there aren't pictures. This is especially true if I don't really know some of the ingredients and don't know what the end result should look like.
We recently have gotten into cooking (yay for eating at home and saving money), but we desperately need to expand our recipe collection. Whenever I stand at the cookbook section at the bookstore I tend to get so overwhelmed (and hardly any of the bigger books with lots of recipes have any pictures) that I soon wander away without anything. Hence outside of my 1950's copy of the Betty Crocker's kids cookbook, we've only got ourselves and the internet. I'd think it would be great to try some of the recipes in this book, with a lower cost per serving and ingredients I can probably find in my small town.
This looks like such a fabulous cookbook. I appreciate that the food looks like food adults would enjoy eating and that the cost per serving looks lower than other cookbooks that claim to be low cost, but are at least twice the price per serving than this.
Would love to win a copy!
C~
While I usually cook for just one person, me, I would really like this cookbook. I am really trying to cut back on my budget, especially food budget, and need good and cost effective cooking ideas.
That is irresponsible, especially for a bank employee. I have issues with my insurance company. They still use my ss for my identification number and I must furnish it everytime I see a dentist.
Last February, I was let go from my job as a nurse case manager with an insurance company (guess they needed to have cash on hand to lobby against Universal Health Care!). Anyhow, I posted online resumes and got lots of responses looking to have me relocate. At first, hubby and I were dead against it (we are in an affordable home in a great school district, blocks from my mom and my inlaws, etc), but began to get creative as to potential lists of wants from nurse recruiters. I would get cold calls from nurse recruiters- and I would ask for things like: only to Hawaii, moving expenses paid for, help in selling home- and I would get some answers! Doesn't hurt to ask! Ultimately, my best fit job found me- and I am happily employed.
My family and I are always looking for decently simple new recipes that don't taste like they came from a box! These sound delicious and would be fun to try!
If I'd been in your shoes, I would've had the exact same reaction. In this day and age, you'd think that businesses (*especially* banks) would be sensitive to customers' desires to keep their information safe and confidential. I would register a complaint with as many people at the bank (at a local and national level) as you can. It's been my experience that people don't always let businesses know when they're unhappy about something because they assume that other people have already done so, and hence, businesses never realize they're trampling the public.
Eating well is a big thing for me and it's hard to do sometimes. Cutting out the extra fat, sugar, and salt is important to me for my health. If this cookbook can deliver on its promise, that would be huge. The Apricot-Onion Pork Medallions recipe looked very tasty!
This would save me a lot of time.. I'm always searching through recipe blogs looking for a recipe that would be easy and cheap to make. More time eating, less time looking for something to eat!
For what it is worth, I think your discomfort is totally legitimate. She SHOULD have been more sensitive to you. And, I am darn impressed with the steps you took (calling her). And as the last comment states, not sure what else can be done. Except for them to know that you will be sure to let others know your dissatisfaction with your experience. When business is, or should be, highly prized in this economy, you would think they would be doing hand stands to keep you happy. This kind of customer service usually has me steamed. I happen to believe my money is worth more than that type of attitude would indicate!
I would contact US Bank's national customer service. They might not do anything or if they get enough complaints about data security they might. As someone who works under HIPAA, I feel the constant pressure to make sure personal health information is kept secure. There was nothing to stop me from writing down such information but if it were seen by a random auditor left unattended on my desk, I would likely be fired.
I admit it, the whole time I was reading this post I was thinking "ok, fine, it's not all ground beef, but I'll bet it's all boring, bland and unhealthy." Then a recipe for butternut squash ravioli? Ancho rubbed flank steak? That's it, I'm SOLD on this book, whether I win a free copy or not. This is stuff I'd cook even if we weren't trying to save money!
I think this book is a good reference for all age groups in various ways. For young people like myself, this book can be useful to save $$ since we tend to want to spend $ on going out with friends, vacations, etc. and also a good learning tool for those who entered into cooking. For those who are married with children, this is a good way to save since there are financial priorities like paying the mortgage, saving $ for the children's education, etc. And for those who have retired, this is a good reference because it shows the calories per servings, and you really want to watch out on eating a well balanced meal and stayiing healthy. I would LOVE to have this book in the house preferably using it as sort of like a dictionary. Hope I am chosen to receive the free copy!!!
"Linda" should have understood your concern, recorded the other customers information that was on the same page, shredded the paper and recorded your information with your account number instead. It wouldn't have been hard for her to do that.
Banks do, however, have lots incentives to keep our personal data safe without the government telling them how to do it. No law, regulation, or government employee is going to keep your information safe. If you don't trust your bank, take your business elsewhere, that is their incentive to making sure you feel safe, which is a much greater incentive than some regulation.
I am hungry for lunch after reading about this book and seeing some of the recipes. This is a good way to save money and I can use the leftovers for lunch.
I love the flavor combination of chicken and lemon, so I would like to try that recipe.
From a customer-service standpoint, Linda's entire interaction with you was poor and her response to your security concerns decidedly flat-footed.
From an identity theft point of view, while it certainly doesn't engender any warm-and-fuzzy feelings knowing your (misspelled) name and SSN are in a spiral-bound notebook, the odds are your name and SSN have found their way onto other scraps of paper over the years without incident. At this point it's rare that identity theft happens from people stealing briefcases or people going through trash. Your greater risks for identity theft are organized groups stealing databases, or friends/relatives who have access to your home or mail. (43% of identity theft is done by someone who knows you, like a drug-addicted relative.) http://www.idtheftmostwanted.org/artman2/publish/lib_survey/Press_Releas...
I too like when there are pictures. I typically pass on a recipe if there aren't pictures. This is especially true if I don't really know some of the ingredients and don't know what the end result should look like.
I think the Spinach-Ricotta Skillet Lasagna recipe sounds delicious. I'd have to convert some others to make them vegetarian, but I do that regularly.
Thanks for the contest. Feel free to stop by my blog to enter my January contest!
It would depend on the place, the salary, the job itself...
We have 3 kid ages 6 to 9 so cooking healthy meals is always a challenge. This sounds interesting.
We recently have gotten into cooking (yay for eating at home and saving money), but we desperately need to expand our recipe collection. Whenever I stand at the cookbook section at the bookstore I tend to get so overwhelmed (and hardly any of the bigger books with lots of recipes have any pictures) that I soon wander away without anything. Hence outside of my 1950's copy of the Betty Crocker's kids cookbook, we've only got ourselves and the internet. I'd think it would be great to try some of the recipes in this book, with a lower cost per serving and ingredients I can probably find in my small town.
This looks like such a fabulous cookbook. I appreciate that the food looks like food adults would enjoy eating and that the cost per serving looks lower than other cookbooks that claim to be low cost, but are at least twice the price per serving than this.
Would love to win a copy!
C~
While I usually cook for just one person, me, I would really like this cookbook. I am really trying to cut back on my budget, especially food budget, and need good and cost effective cooking ideas.
That is irresponsible, especially for a bank employee. I have issues with my insurance company. They still use my ss for my identification number and I must furnish it everytime I see a dentist.
Normally I am not a huge fan of squash, but that recipe sounds absolutely tasty!
Last February, I was let go from my job as a nurse case manager with an insurance company (guess they needed to have cash on hand to lobby against Universal Health Care!). Anyhow, I posted online resumes and got lots of responses looking to have me relocate. At first, hubby and I were dead against it (we are in an affordable home in a great school district, blocks from my mom and my inlaws, etc), but began to get creative as to potential lists of wants from nurse recruiters. I would get cold calls from nurse recruiters- and I would ask for things like: only to Hawaii, moving expenses paid for, help in selling home- and I would get some answers! Doesn't hurt to ask! Ultimately, my best fit job found me- and I am happily employed.
My DW LOVES to read cookbooks and this sounds right up her alley.
My family and I are always looking for decently simple new recipes that don't taste like they came from a box! These sound delicious and would be fun to try!
If I'd been in your shoes, I would've had the exact same reaction. In this day and age, you'd think that businesses (*especially* banks) would be sensitive to customers' desires to keep their information safe and confidential. I would register a complaint with as many people at the bank (at a local and national level) as you can. It's been my experience that people don't always let businesses know when they're unhappy about something because they assume that other people have already done so, and hence, businesses never realize they're trampling the public.
I'm always looking for new and healthy recipes to make for my family. I'd love to try this cookbook.
This would be great. I am really trying to eat better and plan better. I think this cook book would help get me off to a great start.
Eating well is a big thing for me and it's hard to do sometimes. Cutting out the extra fat, sugar, and salt is important to me for my health. If this cookbook can deliver on its promise, that would be huge. The Apricot-Onion Pork Medallions recipe looked very tasty!
This would save me a lot of time.. I'm always searching through recipe blogs looking for a recipe that would be easy and cheap to make. More time eating, less time looking for something to eat!
For what it is worth, I think your discomfort is totally legitimate. She SHOULD have been more sensitive to you. And, I am darn impressed with the steps you took (calling her). And as the last comment states, not sure what else can be done. Except for them to know that you will be sure to let others know your dissatisfaction with your experience. When business is, or should be, highly prized in this economy, you would think they would be doing hand stands to keep you happy. This kind of customer service usually has me steamed. I happen to believe my money is worth more than that type of attitude would indicate!
I would contact US Bank's national customer service. They might not do anything or if they get enough complaints about data security they might. As someone who works under HIPAA, I feel the constant pressure to make sure personal health information is kept secure. There was nothing to stop me from writing down such information but if it were seen by a random auditor left unattended on my desk, I would likely be fired.
I admit it, the whole time I was reading this post I was thinking "ok, fine, it's not all ground beef, but I'll bet it's all boring, bland and unhealthy." Then a recipe for butternut squash ravioli? Ancho rubbed flank steak? That's it, I'm SOLD on this book, whether I win a free copy or not. This is stuff I'd cook even if we weren't trying to save money!
I think this book is a good reference for all age groups in various ways. For young people like myself, this book can be useful to save $$ since we tend to want to spend $ on going out with friends, vacations, etc. and also a good learning tool for those who entered into cooking. For those who are married with children, this is a good way to save since there are financial priorities like paying the mortgage, saving $ for the children's education, etc. And for those who have retired, this is a good reference because it shows the calories per servings, and you really want to watch out on eating a well balanced meal and stayiing healthy. I would LOVE to have this book in the house preferably using it as sort of like a dictionary. Hope I am chosen to receive the free copy!!!
"Linda" should have understood your concern, recorded the other customers information that was on the same page, shredded the paper and recorded your information with your account number instead. It wouldn't have been hard for her to do that.
Banks do, however, have lots incentives to keep our personal data safe without the government telling them how to do it. No law, regulation, or government employee is going to keep your information safe. If you don't trust your bank, take your business elsewhere, that is their incentive to making sure you feel safe, which is a much greater incentive than some regulation.
I am hungry for lunch after reading about this book and seeing some of the recipes. This is a good way to save money and I can use the leftovers for lunch.