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What should trigger the decision to hire (or designate) an employee dedicated to customer service? If you're running an ecommerce business, your company can benefit from the

Appearing on reality television might be one of the biggest breaks you can get for your small business. Here's what to know, and how to make it happen.

Setting up an online billing and payment system isn't just good for the environment. The convenience can speed up cash flow, an advantage for any business.

Making financial decisions can be tough, and with a partner, they become even tougher. Learn how to decide with partners what's best for your business.

Don't let those end of year promotional calendars go to waste -- use them to sketch out key sales, marketing and operational initiatives throughout the coming year.

Firing and hiring are expensive, and you probably can't replace business partners and colleagues, but if you're willing to lead, and they're willing to improve, change is possible.

Nobody likes to hear bad news...especially when it's your bank hearing about problems with your loan. Learn how to best handle the situation and avoid financial disaster.