I’ve been examining healthcare plans for a couple of decades. I’ve been covered under employer-based plans and private individual plans. As a result, I've learned mu
It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provides excellent customer support. Here are a few recent example
If you handle any part of your business online, the chances of someone gaining access to information immediately goes up. Keep customer information safe with these steps.
Only in the completely screwed-up world of the lending industry would this be a logical and serious piece of advice. But that’s basically what I was told after calling CitiMortg
Here are 10 examples of top-notch leadership from leaders who ultimately led by example, letting their actions (and bottom lines) speak for themselves.
Companies are always looking for customer feedback. In their efforts to reach as many new customers as possible, many companies have created panels that anyone can join to try out
How many times have you heard people say “if it look’s too good to be true, stay away from it” or words to that effect? Well, I know I’ve said them often myself. But sometimes, rar
Premium channels come with premium prices. Usually, between $10 and $20 a month, depending on the channel and your cable/satellite company. But here's something that applies across
Bad customers are costing you more than you realize. Here are some types of bad customers and techniques to get rid of them (without alienating your good customers).
Recently, Xin Lu wrote an article about the falling price of used Toyota cars. And it's not only used cars but brand new cars that are being discounted. There has been talk of yet
Some things sound too good to be true. Try, “Diaper Study: Free Diapers, and Get Paid to Use Them.” My overly-analytical (okay, suspicious) mind would question, “What’s the catch?"
You don't always have to slash prices to stay competitive. There are many great ways you can add value to your goods and services at little or no cost. Here are 9 ways to protec
Recently Toyota Motor Corp. has been plagued with bad news as it recalled millions of cars and stopped selling several of its products affected with braking issues. These problems
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