complaining

Crappy service, great food...what to do?

Yesterday I witnessed something quite special. My lovely wife, who is usually not one for complaining, decided that the service we had received at a local restaurant (or hadn't in this case) was not on. [more]

How to complain and get a good result.

As a professional advertising copywriter I’ve learned a thing or too over the years about persuasive writing. [more]