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4 Ways to Treat Your Customers Like People

Your customers are people, too. So treat them that way!

by: Tom Harnish | channel: Small Business Resource Center

Papa Murphy’s update: nice save.

As some of you are aware, I experienced the wait of all waits at Papa Murphy’s recently. Over one hour for a phone order, which left me fuming (partly at my own politeness for not

by: Paul Michael | channel: Consumer Affairs, Food and Drink