Slow Service? Cold soup? Learn the ins and outs of constructive complaining and how it can help improve things for all consumers.
by: Kentin Waits | channel: Consumer Affairs, Personal Development
From luggage fees, late flights, and TSA screening procedures, can air travel be saved? How can consumers help improve the industry?
by: Kentin Waits | channel: Consumer Affairs, Travel
Hoping for a better run organization won't lead to one. Take a hard look at your business and start making improvements, one by one.
by: Julie Rains | channel: Small Business Resource Center
Yesterday I witnessed something quite special. My lovely wife, who is usually not one for complaining, decided that the service we had received at a local restaurant (or hadn't in this case) was not on. [more]
by: Paul Michael | channel: Food and Drink
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