etiquette

Masters of Small Talk Never Do These 10 Things — Do You?

Unless you're a meteorologist, a quip about the weather will kill a conversation before it starts. Learn that and nine other small talk never dos.

9 Things People With Good Phone Skills Never Do

The telephone conversation is it's own realm, one that includes it's own rules and etiquette. How many of these "phone's pas" have you committed?

13 Things People With Good Table Manners Never Do

Everybody knows about elbows and tables, but what do you do if you're the subject of the toast? Learn that and more before your next fancy dinner.

How to Effectively Complain to Get What You Want

Effective complaints make everybody happy — including you. Learn the right way to complain and get what you want.

The 10 Offensive Phrases No One Is Telling You About

A lot of the stock phrases we use have much darker meanings than we probably intend. Be careful what you say!

STOP! 10 Work Email Mistakes You May Be Making

Email has transformed how we work. That is, it has if you can avoid making any of these dumb email mistakes.

If You're Doing This on Your First Date, You're Not Getting a Second

First dates are nerve-wracking, but you can end them fast — and your shot at a second — before they even get started with any of these moves.

12 Ways You're Driving Your Coworkers Insane

Make work easier on you and your colleagues by avoiding these nasty, annoying habits at the office.

14 Career-Threatening Work Habits That No One Will Tell You About

Just can't seem to land the promotion and get ahead? It's not them — it's you. The good news is you really can do better.

12 Things People With Good Communication Skills Never Do

If you want to engage the people you’re talking with instead of making them tune out, you must avoid these 12 things.

Don't Ruin the Party: 11 Things Guests With Good Social Skills Never Do

If you want to get invited to your host's next shindig, don't do this!

10 Body Language Mistakes That Can Sabotage Any Social Interaction

Sit up straight and take a look at these common body language mistakes — you just may be blowing it without even knowing it.

18 Things People With Good Social Skills Never Do

Good etiquette is one thing, but if you can add these elements to your polite routine, you'll be the friendlier, more likeable, more memorable you.

The Right Thing to Say in 20 Tough Situations

Avoid putting your foot in your mouth by always knowing what to say in 20 these challenging social situations.

10 Rules of Etiquette Everyone Should Know (and Follow!)

Etiquette is the grease that keeps the gears of civilization turning. Do your part by following these 10 basic rules of etiquette.

Should You Talk to Friends About Money?

Friendship is one of the most important things in the world — but should you talk about money with your friends? Or is it unavoidable?

Business Lunch Etiquette 101

Good table manners and basic etiquette aren't just for visits to Gramma's house. They're good for business, too.

11 Simple Rules of Excellent Houseguest Etiquette

Being a great houseguest requires more than a parting gift upon departure. See what it takes to really make sure you get invited back.

Book Review: The Art of Manliness Classic Skills and Manners for the Modern Man

I just finished reading "The Art of Manliness: Classic Skills and Manners for the Modern Man" by Brett and Kate McKay. As the married mom of 2 sons nearing manhood and the daughter

Making a good and memorable first impression.

As a professional ad man, I'm ashamed to say that I'm really not good at advertising, well, me. That goes double in social situations. I never know where to stand, how to eat, how