Beating corporate America at its own game
Posted August 22, 2007 - 14:00 by Sarah Winfrey
For almost a month now, I've been having some problems with the usually-reliable Amazon.com. I love Amazon. I always have. That's why I decided to buy my living room lamps there, even though they were available other places on the web. But when they stuck me with 2 bum lamps, I was uber-frustrated. Until I discovered Executive Customer Service.
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