Consumer Affairs — Know your rights and how to defend them. Get up-to-date news on protecting your wallet from scams, bad service, corporate scandal, and more!


What to Do About a Terrible Airbnb Stay

what to do if your airbnb is awful
When your hotel room is terrible, you know who to call. Who do you call when your Airbnb stay is awful?

Latest Articles in Consumer Affairs

4 Times a Handwritten Letter Can Save You Big Bucks

Don't ditch your stationery and penmanship skills just yet. They could save you real money.

8 Places to Travel Where the Dollar Is Still Strong

The strength of the U.S. dollar is constantly changing, but in these travel destinations, it can go a long, long way.

Your Hotel Room Has Bedbugs. Now What?

Bedbugs? Ick! Once the squick subsides, take some steps to make sure you don't bring any new friends home with you.

How the Fair Credit Reporting Act Protects You

The Fair Credit Reporting Act exists to protect you. Here's everything you need to know about it.

5 of the Safest Countries to Visit in 2018

Who needs stress about and worry about safety on vacation? These five international destinations offer plenty of adventure -- minus the risk.

How the Fair Credit Billing Act Protects You

The Fair Credit Billing Act (FCBA) was created to protect consumers. Here's how it protects you.

How Being Uninformed Costs You Money

Information is power. And without it, you're losing money.

How to Protect Your Retirement Account From a Hack

You know your bank account and credit card can get hacked. But are you forgetting to monitor your hard-earned retirement savings?

How to Get Your Money Back When You’re Denied a Refund

Not every retailer you shop will have flexible return policies or exemplary customer service. But you can still get a refund if you know who to ask.

Watch Out for These 10 Red Flags With Vacation Rentals

Ready to book your next vacation rental? Don't sign on the dotted line until you know about these warning signs.

Stay Secure in Your Hotel With This 8-Point Safety Check

After you check the contents of minibar, look around to make sure your hosts have stocked up on room safety features, too.

What Should You Do When a Natural Disaster Spoils Your Travel Plans?

If a natural disaster is threatening your travel plans, it's crucial to know your options. Learn how your trip might be handled — and if you're entitled to a refund.

What Does Your Junk Mail Say About You?

The kind of junk mail you receive can tell you a lot about the kind of person banks, retailers, and others think you are.

How to Select a Charity to Donate to After a Natural Disaster

Before making a charitable donation after a natural disaster, it's important to make sure your gift is going to a reputable organization. Here's how to check.

How to Find and Hire a Reliable Contractor

Nothing's more scary for homeowners than the prospect of hiring the wrong contractor. Here's how to hire the right one.

Why Donating Money Is the Best Thing You Can Do After a Natural Disaster

There's a natural impulse to donate after a natural disaster. But donating goods over money is not always the best idea.

How to Protect Elderly Loved Ones From Financial Scams

Don't let con artists prey on your elderly loved ones. You can help protect them, and their money, from financial predators.

How to Spot a Fake Review

Not all product reviews are honest and authentic. You should know how to spot a fake.

3 Things You Should Do Immediately After Losing Your Passport

If you lose your passport, take a deep breath, and do these things immediately.

What You Actually Get When You Win Free Food for Life

Winning "free food for life" from your favorite restaurant isn't always what it seems.