returns

How to Effectively Complain to the Manager

There's more to complaining that just voicing your concerns. Learn how you can effectively complain to the manager and get results.

How to Get a Refund When Something Is Non-Refundable

The terms "non-refundable" and "non-returnable" make too many people avoid customer service. But with these tips, you can get results.

How To Get A Customer Service Phone Number, Fast!

What do you do when you can't find a company's customer service info? You can do an online search for the phone number, or you can keep two handy sites bookmarked.

The false goal of maximizing investment returns

Along about the middle of the dot-com boom--when the market had already had two years of 20% annual gains--I read an article that suggested that individual investors had no need of a cash reserve, because they could use credit cards in an emergency. [more]

Can't Afford to Pay the IRS?

Even though I have a couple of extra days to file my tax returns this year, I won't be able to come up with enough to pay the IRS what I owe. The age old question about paying now or later came to a head for me this year, when I chose the " [more]

Customer Service Nightmares - What's a Good Consumerist to Do?

I love the web site Consumerist.com (motto: Shoppers Bite Back). [more]

Special holiday return policies of popular stores

Consumer World compiled a great list of the special holiday return policies of some of the most popular stores such as Amazon, Best Buy, Toys R Us, Wal-Mart, Kohl's, Target, Costco, etc. [more]