Put your phone scripts away, give up escalating, and don't bother screaming because whatever happens, you're not getting your money back.
Sure, business is in it for the money. That's why it's so nice to hear about a company going above and beyond to satisfy a customer — like these.
Seems like every service counter we encounter includes a strategically placed tip jar. Find out who you should be tipping (and how much).
Today we found some stellar articles on which dating service is right for you, achieving anything, and staying ahead of a disorganized boss.
We've no shortage of "How to do good customer service" articles designed to be applied from the company's side. But what about customers?
Getting peace-of-mind protection for your Mac or iPod for less — in some cases over $150 less — looks tempting. But is it for real? Read on and find out.
Here’s a shining example of how Wise Bread writers not only read each others stories, we also follow the advice. And in my case, it worked like a charm. I’m two for two, and I plan
I was warned. I had been a loyal Honda owner for my entire driving life. But, after realizing that my Honda Civic Coupe was just too awkward for my growing family, I started lookin
As some of you are aware, I experienced the wait of all waits at Papa Murphy’s recently. Over one hour for a phone order, which left me fuming (partly at my own politeness for not
I often get on my soap-box about bad customer service. I also preach (sorry) that you should all expect more for your money, be it shopping online or grabbing the weekly groceries.
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