If you want to build a better business, take a look at how three business leaders build better products and borrow from the best.
Nordstrom's one-rule customer service "handbook" is almost as well-known as the company's excellent reputation with customers. Here's why.
Shopping for goods isn't Dungeons & Dragons, but it's still an adventure. Like D&D dice, modifiers affect the end result of what happens to you — specifically, how much you spend.
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