Effective complaints make everybody happy — including you. Learn the right way to complain and get what you want.
I don’t own a lot of stuff that’s considered top of the line. Hardly anything in fact. But I do have the “Rolls Royce” of vacuum cleaners – The Dyson DC14 Complete (well, it was to
What do you do when you can't find a company's customer service info? You can do an online search for the phone number, or you can keep two handy sites bookmarked.
Sure, you could call a company's customer service line in times of trouble. I've done it in the past with excellent results. I've also run into the occasional “I don't care.” Th
What do you get if you cross a bunch of hungry people with an ineffective ordering system? You get the riot that almost happened at my local Papa Murphy’s on Friday. And if they do
Ever protested an unfair retail policy, pointed out that an advertisement is misleading, organized a boycott, or somehow advocated for yourself or another consumer? Whether you won
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