complaints

I Just Think Things Should Work Properly too, Mr. Dyson. UPDATED 7/7/09

I don’t own a lot of stuff that’s considered top of the line. Hardly anything in fact. But I do have the “Rolls Royce” of vacuum cleaners – The Dyson DC14 Complete (well, it was to

How To Get A Customer Service Phone Number, Fast!

So, you've ordered a product or service and something goes wrong. You need to speak to a customer service rep as soon as possible, so you pop onto the website and start searching.

Want a Company to Hear You? Talk to Their “People.”

Sure, you could call a company's customer service line in times of trouble. I've done it in the past with excellent results. I've also run into the occasional “I don't care.” Th

Great idea for Papa Murphy’s – make the pizzas in order.

What do you get if you cross a bunch of hungry people with an ineffective ordering system? You get the riot that almost happened at my local Papa Murphy’s on Friday. And if they do

Share your brilliant burst (or dashed dream) as a consumer advocate

Ever protested an unfair retail policy, pointed out that an advertisement is misleading, organized a boycott, or somehow advocated for yourself or another consumer? Whether you won