I've always had good customer service experiences with Nordstrom. They are so easy to work with and are so painless about accepting returns. They are also great at suggesting alternate items and giving unbiased opinions - even online! My worst experience by far has been with Time Warner Cable. I won't go into the painful detail, but I did have to cancel my cable subscription - never again will I use them!
No one's job is safe in this economy. That's part of the reason why I started Wise Bread while still working at a day job. Kim's book is a fantastic tool for anyone who wants to control their own financial destiny.
I find I prefer pizzas at home. I can make them whole wheat, spice the sauce with as much garlic as I want and add all my toppings for a fraction of the price.
I always had wonderful customer service at a bookstore called Joseph Beth Booksellers, which is sadly no longer in business here in Pittsburgh. I went in to buy a particular book and picked up the paperback version. Upon getting to the counter, the woman there exclaimed "I love this book! You will too!" and then, under her breath, informed me that there were hardback copies on the sale table for a lower price than the paperback. I hadn't even noticed! I picked up the hardback and it looks great on my shelf. The next time I went in, the same employee was working, and she remembered me and asked if I'd liked the book. I told her I did, and she proceeded to show me another author whose works she thought I'd like. Every time I went in, we would have this kind of conversation, sharing authors and titles we both enjoyed. I was always happy to go to this store, and our area is a little worse for it not being here anymore.
I've had a number of good customer service experiences with several places~ with Amazon and Target almost always. One that stands out is with TurboTax. I had a problem and called customer service and they fixed the problem and refunded my filing fee~ can't beat that!
My best customer service experience was with Verizon. I know, I know, but stay with me. I was trying to cancel my AT&T long distance plan. They (the various customer service reps in far away Mumbai) simply refused to do it. They said I had to get my local carrier (Verizon) to agree to turn it off, contact them, and then they would stop billing me. After multiple extremely frustrating calls to Verizon and AT&T I got someone who said she would stay on the line and call AT&T with me. I didn't even know such a thing was possible. And she said that AT&T customer service was lying (big surprise) about the process. She stayed on the line and call AT&T for me. When I made my request and Sanjay said that I needed to contact Verizon first, she jumped in and let him know she was from Verizon. Shocked Sanjay had to cancel my long distance. I think it took a year to get rid of them, and in the years since I have never signed up for another ISP/communications plan. They all stink.
Something is very fishy because with the "Patriot Act" and the government's concern about money-laundering, issuing a credit or debit card has to be verified with the person's social security number, DOB, etc. Don't know about these "partners"; however, the credit bureaus DO sell/rent/share information unless one specifically opts out.
I have a Chase Sapphire Preferred Visa, and I have to say that I am extremely impressed with their customer service. The fact that you get an agent (rather than a menu option) the moment you call is really refreshing! The agents all seem to be domestic and willing to help you, even if it means following up with you a couple of days later.
I live and work in Seoul, S. Korea and possessions are definitely a status symbol. Near my home there is an apartment building with only studio apartments. The parking lot is filled with many new and expensive cars with monthly payments that are probably many times higher than their rent.
I watched all the episodes that Netflix currently has. My husband tried to watch an episode with me. It grossed him out and he had to leave the room. He refused to re-enter until the episode was over.
I say to each his own. If we were living in the era of the great depression, I don't think some of these practices would be considered too extreme.
I applied for a Wells Fargo card based upon what you indicated above. I was denied even though I met the stated criteria. The reason: I had a Wells Fargo mortgage with my now-ex husband, that was foreclosed several years prior.
I called my local Kia dealership to schedule an oil change (got some freebies when I bought my Soul) and their computers were down. They said they'd call me back to schedule it when the computers were back up, but 3 days later, they still hadn't called. I called them again and gave them the what for, they apologized. A day or two after the oil change, I got a survey to complete about my service experience. I said I was peeved that they never returned my call once their computers were up. A couple of days later, I received an e-mail apologizing profusely for their error and a promise of a $100 gas gift card. Sure enough, a few days later, I received the gift card in the mail. It wasn't even that big of a deal, so a $100 gift card was way above and beyond!
I've been struggling with this problem for a while. I ended up combining it with one of my other problems: No time to work out. I have been rolling out of bed, working out and using my recovery drink (just non-fat milk, whey protein mix w/chocolate flavoring) and a banana as my breakfast. I have to eat it in the parking lot of the gym, so preparation has to be negligible. I also tend to be ravished by about 9 am, so I'll have a hearty snack at the office (usually an apple to take up space and greek yogurt for hunger control).
My best customer service experience was with Dish Network. I had been offered a free trial of some premium channels, and I took it, knowing that I probably wouldn't want to purchase them after the free trial. I wrote down the trial expiration date so I could cancel before I was automatically charged, but to my surprise, Dish Network called me the day before and told me the free trial was expiring, and did I want to continue!
That was so unusual, it totally won me over to them. I have NEVER had a problem with them, and questions are answered promptly and politely, a real plus in today's market.
I've had consistently excellent customer service with TiVo. I've called in to set up service on new/used units instead of setting up service online and gotten discounts on service plans. Their CSRs are so friendly and helpful, and respect and take into account how long I've been a customer (10 years), in no small part due to their excellent service.
I also recently had a wonderful experience with Seventh Generation. I had a large and expensive container of laundry detergent warp and crack and leak detergent all down the back of my washing machine. I contacted the company to basically just let them know of the design flaw of the container; they responded by sending me replacement detergent in a quantity of more than I had. Simply amazing.
I've had a recent great experience with Hanes as well.
Thanks Marla! Great recipes and ideas.
Amazon and Zazzle. Both have replace merchandise when there was an error with product or shipping.
I've always had good customer service experiences with Nordstrom. They are so easy to work with and are so painless about accepting returns. They are also great at suggesting alternate items and giving unbiased opinions - even online! My worst experience by far has been with Time Warner Cable. I won't go into the painful detail, but I did have to cancel my cable subscription - never again will I use them!
No one's job is safe in this economy. That's part of the reason why I started Wise Bread while still working at a day job. Kim's book is a fantastic tool for anyone who wants to control their own financial destiny.
Of course! Thanks for including Will and Greg!
You are welcome!
Any suggestions on an alternative for the soy flour in this recipe? I have a little one that is very sensitive to soy...
I find I prefer pizzas at home. I can make them whole wheat, spice the sauce with as much garlic as I want and add all my toppings for a fraction of the price.
My homemade pizza has been getting better, but I'll have to try that ultra-hot oven. I like the idea that it'll be ready faster too!
What I usually do is catch up on some news headlines for 5 minutes and then read my favorite PF blogs to see what everyone else is up to.
Does that count?
I always had wonderful customer service at a bookstore called Joseph Beth Booksellers, which is sadly no longer in business here in Pittsburgh. I went in to buy a particular book and picked up the paperback version. Upon getting to the counter, the woman there exclaimed "I love this book! You will too!" and then, under her breath, informed me that there were hardback copies on the sale table for a lower price than the paperback. I hadn't even noticed! I picked up the hardback and it looks great on my shelf. The next time I went in, the same employee was working, and she remembered me and asked if I'd liked the book. I told her I did, and she proceeded to show me another author whose works she thought I'd like. Every time I went in, we would have this kind of conversation, sharing authors and titles we both enjoyed. I was always happy to go to this store, and our area is a little worse for it not being here anymore.
I've had a number of good customer service experiences with several places~ with Amazon and Target almost always. One that stands out is with TurboTax. I had a problem and called customer service and they fixed the problem and refunded my filing fee~ can't beat that!
I spread a this coat of olive oil on the dough before adding the sauce to keep the crust crisp and give it a nice golden color.
My best customer service experience was with Verizon. I know, I know, but stay with me. I was trying to cancel my AT&T long distance plan. They (the various customer service reps in far away Mumbai) simply refused to do it. They said I had to get my local carrier (Verizon) to agree to turn it off, contact them, and then they would stop billing me. After multiple extremely frustrating calls to Verizon and AT&T I got someone who said she would stay on the line and call AT&T with me. I didn't even know such a thing was possible. And she said that AT&T customer service was lying (big surprise) about the process. She stayed on the line and call AT&T for me. When I made my request and Sanjay said that I needed to contact Verizon first, she jumped in and let him know she was from Verizon. Shocked Sanjay had to cancel my long distance. I think it took a year to get rid of them, and in the years since I have never signed up for another ISP/communications plan. They all stink.
Something is very fishy because with the "Patriot Act" and the government's concern about money-laundering, issuing a credit or debit card has to be verified with the person's social security number, DOB, etc. Don't know about these "partners"; however, the credit bureaus DO sell/rent/share information unless one specifically opts out.
I have a Chase Sapphire Preferred Visa, and I have to say that I am extremely impressed with their customer service. The fact that you get an agent (rather than a menu option) the moment you call is really refreshing! The agents all seem to be domestic and willing to help you, even if it means following up with you a couple of days later.
I live and work in Seoul, S. Korea and possessions are definitely a status symbol. Near my home there is an apartment building with only studio apartments. The parking lot is filled with many new and expensive cars with monthly payments that are probably many times higher than their rent.
I received great customer service recently via an AT&T chat session and got a gift card out of it!
I watched all the episodes that Netflix currently has. My husband tried to watch an episode with me. It grossed him out and he had to leave the room. He refused to re-enter until the episode was over.
I say to each his own. If we were living in the era of the great depression, I don't think some of these practices would be considered too extreme.
I applied for a Wells Fargo card based upon what you indicated above. I was denied even though I met the stated criteria. The reason: I had a Wells Fargo mortgage with my now-ex husband, that was foreclosed several years prior.
Have a block heater installed.
I called my local Kia dealership to schedule an oil change (got some freebies when I bought my Soul) and their computers were down. They said they'd call me back to schedule it when the computers were back up, but 3 days later, they still hadn't called. I called them again and gave them the what for, they apologized. A day or two after the oil change, I got a survey to complete about my service experience. I said I was peeved that they never returned my call once their computers were up. A couple of days later, I received an e-mail apologizing profusely for their error and a promise of a $100 gas gift card. Sure enough, a few days later, I received the gift card in the mail. It wasn't even that big of a deal, so a $100 gift card was way above and beyond!
I've been struggling with this problem for a while. I ended up combining it with one of my other problems: No time to work out. I have been rolling out of bed, working out and using my recovery drink (just non-fat milk, whey protein mix w/chocolate flavoring) and a banana as my breakfast. I have to eat it in the parking lot of the gym, so preparation has to be negligible. I also tend to be ravished by about 9 am, so I'll have a hearty snack at the office (usually an apple to take up space and greek yogurt for hunger control).
What is your greek yogurt of choice?
My best customer service experience was with Dish Network. I had been offered a free trial of some premium channels, and I took it, knowing that I probably wouldn't want to purchase them after the free trial. I wrote down the trial expiration date so I could cancel before I was automatically charged, but to my surprise, Dish Network called me the day before and told me the free trial was expiring, and did I want to continue!
That was so unusual, it totally won me over to them. I have NEVER had a problem with them, and questions are answered promptly and politely, a real plus in today's market.
I've had consistently excellent customer service with TiVo. I've called in to set up service on new/used units instead of setting up service online and gotten discounts on service plans. Their CSRs are so friendly and helpful, and respect and take into account how long I've been a customer (10 years), in no small part due to their excellent service.
I also recently had a wonderful experience with Seventh Generation. I had a large and expensive container of laundry detergent warp and crack and leak detergent all down the back of my washing machine. I contacted the company to basically just let them know of the design flaw of the container; they responded by sending me replacement detergent in a quantity of more than I had. Simply amazing.
I've had a recent great experience with Hanes as well.